Month: March 2019
Will Infosys revitalize the mortgage processing market with ABN Amro’s Stater, or is this merely sweating a commodity asset?
Infosys has just announced a joint venture with ABN Amro for mortgage administration services. HFS investigates the motivations...Read More
Are call centers cool again? Teleperformance, Concentrix and SYKES lead the first Top Ten for customer engagement operations
Enterprises must navigate the changing of the guard for intelligent customer experience servicesRead More
Phil Fersht and Elena Christopher visiting with the AntWork team for the firms first analyst briefing in the MaldivesRead More