Monthly Archives: October 2012

HfS spooks the legacy analysts by scooping the “Most Innovative Analyst Firm” award for 2012


When better than Halloween, than for HfS Research to – yet again – spook the analyst industry by winning the new “Innovative Analyst Firm of the Year Award for 2012” by the International Institute of Analyst Relations, ahead of the likes of Gartner, Forrester and IDC.


Tiger Tales… Part I

NV "Tiger" Tyagarajan is President and CEO, Genpact (click for bio)

Noone has been closer to the buyers over the years to observe the changing conversations, the growing awareness of their needs and apply these to the ever-competitive provider marketplace. Yes, it’s time to touchbase with NV “Tiger” Tyagarajan, now 18 months into his tenure as CEO of Genpact.


A BIG thanks to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0

A room packed full of buyers and providers... and very little powerpoint

A BIG thank you to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0 this week in Boston

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Our businesses need to perform eons better than our politicians when it comes to CHANGE


Imagine running a business where you have no accountability for cost control, achieving your stated objectives and are completely paralyzed to change anything. And when you do try and change something, half the organization refuses to even contemplate change? Welcome to The impossible organization.

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Who’s rising above the W-I-T-C-H hunt?


Have you been observing the fascinating scramble going on over in India for supremacy in the IT services space? By the time this year is out, it’s highly likely that Cognizant will have leapfrogged both Infosys and Wipro to take the number two spot behind TCS. Let’s take a look at the key market-makers to understand who is breaking out of the pack…


Captain Cliff of the Sourcing Enterprise Part II… The Death of Outsourcing

Captain Cliff Justice, who happens to be Partner and U.S. Leader, Shared Services and Outsourcing Advisory at KPMG

And welcome back to our interview with KPMG’s Captain Cliff who has proclaimed the Death of Outsourcing in a recent white paper


Day Three at the HR Technology Conference in Chicago…

Mary Sue Rogers, Talent2's very own Madonna of HRO

Contrary to Mr. Fersht’s implications that any analyst would desert his/her post before an event is concluded, this analyst was there at 8:00 AM for Mark Hurd’s (Oracle) presentation and remained there until 12:30 for one last discussion. So without further ado, here is the final installment…

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Day Two at the HR Technology Conference in Chicago…

Naomi Bloom brings HR into the Cloud

And, for the first time ever, an analyst has managed to write a “second day” blog at an industry event. So, without further ado, here’s HfS’ Peter Ackerson with Day Two

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Day One at the HR Technology Conference in Chicago…Who are these people and what are they doing here?

Peter Ackerson- HfS

And now over to Chicago, where HfS roving analyst Peter Ackerson is trying to fathom what on earth is going on in the world of HR technology

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Captain Cliff of the Sourcing Enterprise… Part I


allow us to introduce Cliff Justice, KPMG’s very own kingpin of the extended enterprise, who’s calmly building out one of the most impressive collections of experienced sourcing operators and thinkers in the global shared services and outsourcing industry

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Shock, horror! Some vendors have bought the right to ”edit” analysts’ research…


Ventana Research CEO, Mark Smith, convincingly blogs that some major vendors actually have contracts with some analyst firms that give them rights to review, edit and approve research written about them.