Monthly Archives: June 2009

It’s time for disruption, not stagnation

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Outsourcing drivers in today’s climate: large companies want to globalize, mid-sized companies seek expertise

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Being Frank about Global Sourcing: An interview with Cognizant’s CEO (Part II)

Since Part I of the Francisco D’Souza interview, I’ve been assured Frank has improved his golf handicap. Now he’ll discuss his views on how ITO service providers can differentiate themselves, the convergence of IT and BPO solutions… and a few other tidbits… PF: How can ITO providers differentiate themselves in today’s market? Is it by vertical [...]

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Being Frank about Global Sourcing: An interview with Cognizant’s CEO (Part I)

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Remote Infrastructure Management anyone?

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Can 6-sigma really help execute an effective sourcing process?

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Hear the great Hags on global finance transformation

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Supply Management BPO – short-term body shopping trumps business transformation

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Executive ADD: The disruptive scourge of social networks in the services industry

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The Campbell chronicles: an exclusive interview

If the Queen was handing out honours for outsourcing, then “arise Sir Kevin” would be a likely outcome.  However, unless Accenture can grant him a British passport, even their PR heavyweights may struggle to pull that one off.   Kevin Campbell is a legend in the outsourcing business (I refrained from saying “the Tiger Woods”…), having begun his career with the [...]

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Shaping your career in this sourcing industry

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