Smackdown: Where is BPO going?

January 05, 2012 | Phil Fersht

One of the highlights of 2011 was that great web-debate on the Future of BPO where 1,100 people across the globe dialed in to hear from our buy and sell families.  Like any typical extended family at Thanksgiving, they cussed and discussed about the trends and challenges buffeting BPO. They passed the peas and offered some pretty unbridled opinion and insight. Visit the BPO Resource Center to download the highlights...

Click to download the highlights

Posted in: Buyers' Sourcing Best PracticesFinance & Accounting BPOHR Outsourcing

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