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We’re letting our research do the talking – see for yourself
Unlike other research entities who stick their stuff behind a paywall, we've decided the proof is in the pudding, because we want people to actually read our stuff and call us up. So as a gesture of thanks for all the support we've received during our first month on the job, we're giving away three pieces of our latest research to give you an idea of what we're all about.Read More
Phil Fersht, Founder and Chief Executive Officer
As Chief Executive Officer of Horses for Sources, Phil oversees all research, social media and operational areas of Horses, and is heavily involved with advising clients and driving the research agenda. His specialist coverage areas include finance, HR and supply chain BPO, and he also focuses on industry issues and the convergence of BPO, SaaS and Cloud in a business utility context. Read More
Reetika Joshi, Contributing Analyst, BPO Strategies
Reetika Joshi is a Senior Research Analyst at ValueNotes Sourcing Practice. She currently tracks the outsourcing industry, with a special research focus on the fast-growing technology-enabled learning segment. She contributes regularly to HfS Research's BPO research coverage, in areas such as analytics and vertical processes.Read More
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