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Hewlett-Packard warms to bundled BPO/ITO
I firmly believe the future of outsourcing lies in outsourcing vendors' abilities to deliver hybrid business process and IT solutions in a managed services model - either under a single vendor, or under a well-governed combination of best-of-breed players. Read More
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Seven Golden Recommendations to Reinvent Ourselves for the Generative Enterprise
HFS’ Generative Enterprise articulates the pursuit of AI technologies based on Large Language Models (LLMs) and ChatGPT to reap huge business benefits to organizations in terms of continuously generating new ideas, redefining how work gets done, and disrupting business models steeped in decades of antiquated process and technology. It's critical to prepare ourselves as AI becomes the interface to the Internet - and to physical business.Read More
Today’s work mindset is destroying the very fabric that keeps great companies together
With such a global assault on the stability of our lives, shouldn’t this be a time when we find some solace with our colleagues? Isn’t this a time when our bosses and colleagues are people with whom we can share our concerns and find some comfort in working together? Because the more we distance ourselves from our workplace, the more we are cutting off a valuable place that can help us through these challenging times.Read More
Forget the Great Resignation, we’re in a Great Big Mess. Time to wake up to our new reality…
This completely unnecessary and bloody mess that Russia has created by invading Ukraine will likely have a crippling effect on Ukraine’s emergence as a technology hub and a rippling effect on global technology and business services.Read More
My five learnings leading a company through a pandemic: Just be human, be smart and you’ll find your way
Staying relevant means staying energized, staying committed, and being damned smart. And being very human.Read More
