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How the fungibility of tech talent will save tech services’ drift into mediocrity
Phil Fersht talks with Ravi Kumar to get his perspective on the current crisis engulfing tech services to attract the best and brightest - and reverse this depressing drift toward becoming a commodity business.Read More
The Umph behind Humph: after 15 months in the Cognizant hotseat, Brian Humphries dives deep on the pace of change, the lessons learned… and much more
Cognizant CEO Brian Humphries moves beyond the business talk and straight to the deep end – the personal, the humble, the lessons learned – and the stakes set firmly in the ground.Read More
2018: Why the full-time job will never be so precious, as the gig economy crumbles and judgment work is digitized
The onus is circling back to the value of being a full-time employeeRead More
Let’s get lean digital with Shantanu
Genpact's CFO guru, Shantanu Ghosh, talks to Phil Fersht about the impact of digital on the finance functionRead More
Moving mountains with Mike, part 1
Phil Fersht interviews Accenture's Group Chief Executive for BPO, Mike SalvinoRead More
The Sourcing Raj Part II: “You don’t have to be Indian to be a global outsourcing provider!”
We complete our investigation into the dominance of India in the world of outsourcing, and whether or not the game's up for non-Indian providers to come back into the pictureRead More
Outsourcing your leadership team: build it… or buy it?
There are similarities between good companies and good football teams: solid staff employees that consistently make the right decisions at the right time. So if you are the helm of a flagging enterprise, should you nurture management talent internally or go to market for it?Read More
As Healthcare payors face up to seismic change, can outsourcing provide answers?
Unlike medical product manufacturers and pharmaceutical companies’ industries, healthcare reform will absolutely transform the healthcare payor industry. Mandated medical loss ratios, state-run insurance exchanges, guaranteed coverage, and required purchase requirements will restructure the payor’s business models. The trickle-down impact on operations will be significant, shifting priorities in a manner that will eventually impact outsourcing priorities.Read More
