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Time to hangout with the real robo-bosses at the FORA Council this September
What happens when you put Alastair Bathgate, Mihir Shukla, Max Yankelevich, Daniel Dines, Tijl Vuyk in the same room?Read More
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The FORA Council has assembled the industry’s leading minds in cognitive automation
HfS announces the first tranche of industry robo dignitaries to air their voices at the inaugural council session in Chicago this SeptemberRead More
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Make Sure Your Managed Security Services Provider Keeps Current With Your Changing Security Posture
A company’s security posture changes often. The change can be company-created, for example, by opening an office in a new geography or entering a business with different regulatory requirements for data protection.Read More
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Which Service Providers will help our healthcare organizations survive, even thrive, post-ACA?
Much as I’d like to, I can’t foresee the actual future of the U.S. Affordable Care Act (ACA) or healthcare policies under President-elect Donald Trump..Read More
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Everything you ever wanted to know about the Energy sector but never dared to ask…
HfS analyst Derk Erbé talks about the energy sector, and the expected effects of creeping automation and Donald TrumpRead More
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HfS strikes HR tech gold with Steve
HR technology veteran Steve Goldberg joins HfS as Research Vice PresidentRead More
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What I Hope to See at the HR Tech Conference in Chicago Next Week
What I Hope to See at the HR Tech Conference in Chicago Next WeekRead More
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Beware men in gray suits: Clients want more senior women, more real client stories and less automation hype
Brand new data from the HfS-Nasscom 2016 BPO study has some revealing dynamics on the role of womenRead More
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Employees are Customers too – Enterprises must channel their “inner” Omnichannel
In a recent podcast about omnichannel, an interesting spin on the topic came up. As posed by my colleague Fred McClimans: “Omnichannel applies to the internal business/partner operations just as much as the consumer side of the market - why isn't this given enough attention? Or is it?”Read More
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Budgets? We don’t need no stinking budgets! Or do we? An interview with Accenture’s Bill Phelps
I recently had the opportunity to sit down with Bill Phelps, Managing Director, Accenture Security, to discuss our report. Bill was one of my co-collaborators in this research effort, and I was curious to get his take on both the survey and its implicatioRead More
