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The outsourcer’s comeuppance… the legendary Bruce Rogow talks to HfS, Part I
Bruce Rogow knows exactly why CIOs are succeeding and why many are failing in their jobs. He is the archetypal CIO therapist, one of the original "Garter Greats" having headed their worldwide research in the 80's and 90's. Read More
HfS lands second spot in the Analyst Value Index
Second is good, it's where you can pose as the alternative to numero uno. It's like winning the silver medal for table tennis at the Olympics - and not being Chinese... Read More
The 2013 Enterprise Analytics Services Blueprint is announced: Accenture, Genpact, IBM, Infosys and Wipro make the Winners Circle
And finally one of the most complex Blueprints is finally final, where we researched across the services lines to ascertain which outsourcing service providers are delivering the goods for enterprise analytics services Read More
Fancy being an industry analyst?
HfS is expanding its global remit and we need to bring onboard more talent which has a good idea where our world is heading. If you are passionate about our industry, want to put YOUR stamp on its directions and be part of an incredible team, then send us your resume Read More
Invest in the humans first, systems second
people lead people and they are asking for the support, training, and enablement to meet and collaborate to both better manage day-to-day work and develop into the next generation of leaders Read More
Predicting and postulating potential procurement provider positioning post-Procurian purchase
We wanted to spend some time thinking about the implications of the Accenture/Procurian merger for the other service providers in the Procurement Outsourcing marketplace Read More
Senior managers are almost as disengaged as their subordinates
While we did find higher levels of engagement the higher up the proverbial ladder one goes in an organization, the key take away for us was the difference wasn't that much. Read More
Robotistan takes a seat at the BPO Security Council
Last year, we noticed there was a new nation-state “Robotistan” making its presence felt at this august world body and we, at HfS, wondered how significant a player it could become in matters of the BPO and shared services nation states. Read More
Can HR ever overcome its obsession with the automation of obsolete processes?
Why do so many HR executives obsess with administering irrelevant processes when they should be helping their firms' managers get the best out of their staff? Read More
