Category: Outsourcing Heros
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Parikh preaches, prophesizes and prognosticates… Part 2
The final part of Phil Fersht interviewing Avasant CEO Kevin ParikhRead More
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Parikh preaches, prophesizes and prognosticates… Part 1
Phil Fersht interviews Avasant CEO, Kevin Parikh (Part 1)Read More
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Capgemini’s new BPO General rocks up: Chris Stancombe
From geophysics to BPO... HfS' Phil Fersht interviews Capgemini's new CEO for BPO, Chris StancombeRead More
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Cogny cogitates on a new industrial revolution
Genpact's Patrick Cogny talks to Phil Fersht about how the firm is approaching the manufacturing sector with what he calls the "New Industrial Revolution"Read More
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Moving Mountains with Mike, Part 2
Here's the second tranche or our interview with outsourcing hall-of-famer, and the man who's steered Accenture's BPO juggernaut these past few years, Mike Salvino. Read More
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Moving mountains with Mike, part 1
Phil Fersht interviews Accenture's Group Chief Executive for BPO, Mike SalvinoRead More
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Keshav’s Kingdom
Keshav Murugesh, CEO of WNS Global Services, talks a little about himself, WNS and his vision for the future of the BPO industryRead More
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Naomi Bloom: HRO needs to focus on business analyst services, not call center/manual processing
It will be fascinating to see if the larger SIs and/or HRO providers will be able to craft just the right mix of quality and cost-effectiveness to be successful in delivering much smaller, less labor-intensive and more tool-based implementation and post-implementation HR services.Read More
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And what a week that was! Relive those Blueprint moments…
Thanks to all of you who made the effort be part of a great December networking escapade in the Big AppleRead More
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We are HfS. Yes we are!
As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let's have a look back at how we got here as an industryRead More