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Category: Economics and Geopolitics
India’s bloated IT services firms must learn from their startups to avoid GenAI meltdown
Having just spent a lovely week in India leading an HFS special event in Mumbai, followed by speaking at the Nasscom Technology Leadership Forum, I was overwhelmed with concern that so many leaders in India's services industry really have no concept of what is going to hit them. Indian support services could lose a million positions over the next couple of years as LLMs rapidly change how routine IT testing and coding work are delivered.Read More
Cliff riffs on GenAI’s Edison moment…
We recently had the opportunity to sit down with Cliff Justice, KPMG’s US head of Enterprise Innovation, to delve into the transformative power of AI and its implications for individuals and businesses.Read More
Why Brand Britain is on the brink…
Britain needs to convince the world it should take big bets again in its potential, as today, "Brand Britain" is circling the drain. Only a unified and focused government, real structural economic reforms, and smart investments can save this once-great economic powerhouse from decades of purgatory from which it may never recover its former glory. Read More
2022 was The Great Resignation… 2023 is becoming The Great Freakout
Massive tech layoffs, back-to-office mandates, a highly-uncertain economic and political climate, and an epidemic of banks almost collapsing dominate the headlines, and suddenly the workplace power dynamic has shifted squarely from the jaded employee-fuelled Great Resignation to something resembling a great workplace freakout.Read More
ERM, EY, IBM, Accenture, and Capgemini tip-top the HFS Sustainability Top 10
I sat down with Josh Matthews, our Practice Leader for sustainability, to dig into the results from this new research.Read More
Welcome to new normalization… not necessarily ropy recession
We might be finally on a weird and rocky road to a much more normal future, compared to our highly-abnormal recent past.We may be experiencing unprecedented economic and societal challenges, but we should take solace in the fact that things are at their inflationary peak, and we are still moving forward as an economy. The fundamentals underneath it all are strong...Read More
Our world is spiralling out of control… we must be a bit smarter to get through this
All the excesses of the past 14 years are converging into a maelstrom of converging dynamics – the likes of which we have never experienced in such a worrying combination. The post-pandemic growth bubble has burst and we must open our eyes to the new reality of our business environment. Anyone who claims they can see what the world will look like in a year simply isn’t human. Or isn’t a robot either… We must recognize these are highly abnormal times and grind through them.Read More
