Category: Business Process Outsourcing (BPO)
Is the world really that “flat”?
if we could turn the population of the earth into a small community of 100 people, keeping the same proportions we have today, it would be something like this.... Read More
Will an economic downturn spark a new wave of outsourcing growth?
Is the outsourcing industry primed to grow in a downturn? Read More
Download: The Cloud’s Impact on IT Services
What we tried to accomplish in this report was an understanding of what the current transformation could mean to these systems integrators, and what we found formed the basis of this report.Read More
H1Bing for outsourcing workers… where do you stand?
Should the offshore firms have the right to "import" their labor into the US in addition to "exporting" US jobs oversees? Read More
Why a good BPO provider is not enough for a successful BPO service delivery
Both business process and IT change should be driven TOGETHER - and BPO is a change agent that must also incorporate this philosophyRead More