Brian Robinson, Senior Analyst, Outsourcing Strategies

February 25, 2010 | Phil Fersht

Brian Robinson

As Senior Analyst for Outsourcing Strategies, Brian Robinson provides support across many of HfS Research's clients. His core focus is helping buy-side organizations develop smart global sourcing strategies across both IT and business processes, evaluate service providers and benchmark many pricing components of their sourcing options. With over 12 years of consulting and industry experience, Brian has lived and worked on four continents. He has also served clients across a number of industries including energy, banking and insurance, consumer products, and automotive.

Brian spent the last four years with the outsourcing advisory firm the Everest Group.  Progressing from Consultant, to Senior Consultant, and then to Engagement Director, Brian advised a number of the world’s largest outsourcing buyers and providers.  During extended engagements, he served clients onsite in the US, Australia, India, Japan, Canada, the UK, and the Netherlands.

Many of his client assignments included:

  • Defining buyer’s sourcing strategies and future service delivery models
  • Designing and negotiating IT and BPO transactions
  • Designing sales strategies for IT and BPO providers
  • Optimising back office operations

Brian’s career began with Disney - the global media and entertainment company.  He spent over six years in a number of roles and geographies including more than two years in Paris.  Yes, he left behind the world’s best <<pain au chocolat>>, but can still work and converse in French.  After returning from France to the US for a graduate degree, he spent his summer internship in Thailand and Indonesia supporting an environmental start-up firm.

Brian holds a B.S. degree in Industrial and Systems Engineering from the University of Florida and a MBA from the Darden School of Business.

He is an avid reader of the Economist and enjoys a good surf or snowboard session in his free time.

Brian can be reached at brian dot robinson at hfsresearch dot com.

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