Month: June 2010
Why Senator Schumer’s proposed call center tax is detrimental and unproductive for the US economy
When is comes to "bringing US jobs back onshore", we repeatedly seem to get all sorts of legislation that, quite simply, is focused on restricting our busineses' competitiveness, when we should be looking at helping them invest in new talent and entrepreneurialism, rather than penalizing them for trying to be competitive in today's global environmentRead More
Innovation and Bobby McGee: just another word for something left to lose
Innovation in BPO is more of a must-have cliché that features prominently in corporate presentations and RFP prefaces rather than as a delivered reality which significantly impacts business performance.Read More
Wip-ping sourcing into shape with Suresh Vaswani
If anyone had told you a few years ago that Wipro would have a market cap of more than $30bn, you would have made a few discreet calls to their doctor, or perhaps their math teacher. But today, the Bangalore-headquartered firm has firmly shed the tag of That Indian IT firm which makes the diapers, to become a genuine leading global IT services and BPO enterprise, with 105,000 employees. Read More