We’re excited to announce a couple of terrific new additions to the core research team at HfS. Our goal is to provide our research clients with a unique blend of “real world” sourcing expertise, backed up with real-time research, market data and analytics. We’re also working with multiple buyers to develop the industry’s first realistic transaction-based BPO pricing model.
To achieve these lofty ambitions, we’re pulling together a blend of quantitative analysts with sourcing experts who “get” what this industry is all about, which takes us to our two new analyst hires, Brian and Jamie:
Brian Robinson joins HfS as senior analyst covering sourcing strategies and price benchmarking. With more than 12 years of consulting and industry experience, Brian has lived and worked on four continents, where he’s served clients across a number of industries, including energy, banking and insurance, consumer products, and automotive.
Brian spent the last four years with the outsourcing advisory firm the Everest Group. Progressing from Consultant to Senior Consultant and then to Engagement Director, Brian advised a number of the world’s largest outsourcing buyers and providers. During extended engagements, he served clients onsite in the US, Australia, India, Japan, Canada, the UK, and the Netherlands. Brian holds a B.S. degree in Industrial and Systems Engineering from the University of Florida and a MBA from the Darden School of Business at the University of Virginia.
You can read more about Brian here
Jamie Snowdon joins as Principal Analyst, Market Sizing and Forecasting. Jamie focuses on developing market size data models and forecasting, supporting ITO and BPO price benchmarking analysis, in addition to contributing to HfS written research. Prior to HfS, Jamie spent seven years at analyst firm IDC, where, as Director for IDC’s European services group, he managed all of IDC’s bespoke services research and market modeling and forecasting processes. Jamie specialized in delivering custom market forecast models and forecasting tools for a host of clients. In addition, Jamie ran IDC’s European outsourcing research, covering both IT and business process outsourcing.
Since 2006 Jamie has taken time away from the analyst world studying to complete his law degree, before making his return to the analyst fold with HfS.
You can read more about Jamie here
Thanks for all your continued support as we continue to expand our global team. You can view the full HfS research team here.