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OneOffice or DumbOffice? Service providers are bifurcating again

OneOffice or DumbOffice? Service providers are bifurcating again

Faster, cheaper, smarter are the watchwords for the Intelligent OneOffice

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The broader issues behind Brexit send a frightening message to the services industry

The broader issues behind Brexit send a frightening message to the services industry

This rebellion against the establishment can be clearly mirrored in our enterprises, where similar issues of disenfranchisement are rapidly permeating with 30% of rote services jobs likely to be eliminated

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Digital labor will trim 1.4 million global services jobs by 2021

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Low skilled, routine jobs drop 30% as many of these roles get phased out over the next 5 years, resulting in a net loss in the global services industry of 9%, totaling 1.4 million jobs by 2021

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Can HPE + CSC dominate the digital underbelly, or has that ship sailed?

Digital Underbelly

These two firms need to be slammed together with an urgency and focus not yet seen in our industry

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Futurist Gerd Leonhard to keynote at HfS Cognition this September

Futuring Gerd Leonhard will keynote at HfS' Cognition Summit this September

Phil Fersht interviews Futurist Gerd Leonhard prior to his keynote at the HfS Cognition Summit this September

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HfS adds a new twist to Digital and IoT coverage with Oliver Marks

Oliver Marks is Research Vice President, Digital and Internet of Things, HfS (Click for bio)

HfS welcomes digital and IoT guru Oliver Marks as Research Vice President, Digital and Internet of Things

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Meet the Dinamo driving TCS' business process services impressive growth

Dinanath (Dina) Kholkar is Vice President and Global Head of BPS at Tata Consultancy Services

HfS' Phil Fersht interviews Dinanath (Dina) Kholkar, Global Head of Business Process Services at Tata Consultancy Services

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Robotic Process Automation has now penetrated a third of enterprises. Time to advance the conversation...

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Automation is just part of the story as enterprises look to bring the back office in line with the middle and front - albeit a very important one

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The new HP Enterprise is now the #3 high value IT services provider

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Love this merger or loathe it, the marriage of HPE and CSC has just spawned the third-largest high value IT services provider in the world

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When did employees become "costs"?

Stapler - Office Movie

Human labor should be viewed as a valuable commodity that adds value to a business, not some burden on the profit margin that needs to be eliminated

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