Category Archives: HfSResearch.com Homepage

The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right

Principles of As-a-Service5

We’re on a train hurtling towards something resembling “As-a-Service” and we need to make sure we stay on it

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Implementing Portion Control at CSC

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CSC dividing into two new entities, one for US Public Sector contracts and the other for Global Commercial contracts, is a welcome and necessary step.

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Less lipstick on the As-a-Service pig please…

Pig-lipstick

Most of our beloved providers want to talk a big game more than having the real chops to prove it

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Ready for the transition to As-a-Service?

Road-to-As-a-Service

Ready for the transition to As-a-Service?

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The industry’s first Workday services blueprint: A new breed of As-a-Service providers has disrupted HR delivery forever

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The industry’s first-ever Blueprint Report looking at Workday Services

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Robo-Britannia: Is Britain leading the As-a-Service revolution?

Robo-HRH

When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK – amazingly after all these years – still leads the way

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Chris cracks the Cap-ability code

Chris Stancombe

On the week when Capgemini opened its wallet to make one of the largest services deals in history, with the $4 billion acquisition of IGATE, we thought it high time to focus on one business division that’s really been on fire the last couple of years – Business Process Outsourcing. With Capgemini’s proven capabilities delivering […]

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Never doubt an HfS merger prediction! Capgemini really is buying iGATE

Capgamini iGATE

As we correctly predicted last week, iGATE and Capgemini have announced their nuptials after finding many areas of common interest to consummate a long-term flourishing relationship

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Why IBM should acquire TCS

As-a-Service Graphic

Service providers need to figure out how to blend the best parts of each other to find their path to the As-a-Service Economy

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Accenture and Cognizant battle it out in Population Health’s Winner’s Circle… with EXL knocking

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The new HfS Blueprint 2015 Report, “Population Health and Care Management Business Services“

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Tom Reuner rolls up to rev up our research

Tom Reuner, HfS Research

Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing Research

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Why most advisors are just so Un-as-a-Service

UaaS Economy

Only 13% of sourcing advisors have plans to invest in cognitive computing skills and 15% in Robotic Process Automation

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The 2015 Enterprise Mobility Services Blueprint: IBM, Cognizant, Accenture, TCS, Infosys and Capgemini in the Winner’s Circle

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IBM, Cognizant, Accenture, TCS, Infosys and Capgemini make the Winner’s Circle for Enterprise Mobility Services

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HfS and NASSCOM sharing the love @ the 2015 BPM Strategy Summit

HfS+NASSCOM

We’re proud to announce our role as exclusive research and content development partner for NASSCOM’s Business Process Management Summit 2015

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IBM, Accenture, Cognizant, Wipro, TCS and Infosys make the 2015 Enterprise Analytics Services Winners Circle

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I recall back in late 2010 when an eager young research firm practiced what it preached and scoured talented resources on the Indian subcontinent to support our research reports.  One such resource was a bright young woman called Reetika Joshi, who worked with us to produce the industry’s first ever assessment on “Offshore Analytics Providers.” […]

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HfS officially exits the sourcing advisor business (even though we were never in it in the first place)

No, I am not an advisor...

HfS fundamentally has no desire to be an advisor shop. Officially.

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HfS announces its entry into the outsourcing advisory market

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HfS Research launches HfS Advisory (“HfS&”) and announces its exit from the research analyst business

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Service providers blame their clients, advisors and analysts for their As-a-Service failure

Lee rhetoric, more dialog among the key stakeholders and better real-world education is the only real formula for success

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How to avoid being a terrible virtual worker

Here’s my guide to being an effective virtual worker in six easy steps

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Work smarter, not cheaper: Automation skills have rapidly arrived at the top of the talent agenda

Robotic Process Automation is about working smarter, not cheaper – and the skills needs are red hot in the outsourcing space right now

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