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Category Archives: HfSResearch.com Homepage

Beware men in gray suits: Clients want more senior women, more real client stories and less automation hype

Beware men in gray suits: Clients want more senior women, more real client stories and less automation hype

Brand new data from the HfS-Nasscom 2016 BPO study has some revealing dynamics on the role of women

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You can bet your mortgage-as-a-service on Accenture, Wipro, Cognizant and TCS

You can bet your mortgage-as-a-service on Accenture, Wipro, Cognizant and TCS

Mortgage As-a-Service Blueprint for 2016: The Evolving Service Provider Landscape

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Social media has turned us into a society of gibbering digital morons

Social media has turned us into a society of gibbering digital morons

It’s time to make things real again…

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The HfS BPO Top 50: ADP, Xerox and Accenture lead the way

The HfS BPO Top 50: ADP, Xerox and Accenture lead the way

HfS reveals the leading 50 Business Process Outsourcing service providers by revenue

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OneOffice or DumbOffice? Service providers are bifurcating again

OneOffice or DumbOffice? Service providers are bifurcating again

Faster, cheaper, smarter are the watchwords for the Intelligent OneOffice

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The broader issues behind Brexit send a frightening message to the services industry

The broader issues behind Brexit send a frightening message to the services industry

This rebellion against the establishment can be clearly mirrored in our enterprises, where similar issues of disenfranchisement are rapidly permeating with 30% of rote services jobs likely to be eliminated

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Digital labor will trim 1.4 million global services jobs by 2021

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Low skilled, routine jobs drop 30% as many of these roles get phased out over the next 5 years, resulting in a net loss in the global services industry of 9%, totaling 1.4 million jobs by 2021

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Can HPE + CSC dominate the digital underbelly, or has that ship sailed?

Digital Underbelly

These two firms need to be slammed together with an urgency and focus not yet seen in our industry

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Futurist Gerd Leonhard to keynote at HfS Cognition this September

Futuring Gerd Leonhard will keynote at HfS' Cognition Summit this September

Phil Fersht interviews Futurist Gerd Leonhard prior to his keynote at the HfS Cognition Summit this September

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HfS adds a new twist to Digital and IoT coverage with Oliver Marks

Oliver Marks is Research Vice President, Digital and Internet of Things, HfS (Click for bio)

HfS welcomes digital and IoT guru Oliver Marks as Research Vice President, Digital and Internet of Things

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