While the Indian-heritage providers continue to surge, here cometh Amazon
HfS Research unveils the first industry assessment of service provider performance and potential with IoT
I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services.
Interim results from the 2015/16 Analyst Value Survey, as revealed by influencer guru Duncan Chapple
Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operations
The services industry has gone careening up RPA hype creek, powered by advisor and provider-infused methane
We need to reach that pivot-point where business leaders make real, definition investment actions to change their operations
Phil Fersht interviews Liz Evans, KPMG’s leading practitioner for governance and relationship management