Category Archives: Absolutely Meaningless Comedy

Make sure your business outcomes have well-defined metrics

January 26th, 2012

The ‘trickle down’ effect

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Time to fine-tune your multi-vendor strategy

January 11th, 2012

Time to fine-tune your multi-vendor strategy…

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Whoever said outsourcing was becoming a commodity?

January 7th, 2012

Whoever said outsourcing was becoming a commodity?

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Where did our passion go?

December 29th, 2011

Let’s make 2012 the year of getting passionate again! Let’s dig deep to be honest with ourselves about what makes us get up in the morning – what makes us look forward to going to work again

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In case you missed our “Kill the Sales Cheese” webcast, here’s the replay

December 8th, 2011

In case you missed our “Kill the sales cheese” webcast, here’s the replay

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Fed up with cheesy sales presentations? Well, here’s the web event you’ve been waiting for…

December 1st, 2011

So how can you make the sales process smell less like a Wisconsin dairy farm? Easy – simply join us for our next web event

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Eight top tips to prevent outsourcing providers committing harakiri in the sales process

October 13th, 2011

Let’s save you nice outsourcing providers the time, trouble and expense of getting advice on how not to sell yourself, and give you all the advice you need, right here, right now – and for absolutely nothing

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A little summery “thank you” to all of you

August 15th, 2011

Tune in, crank up the volume, or pop in your headphones in if you’re in the office. A few summer memories from the HfS team, as we go sit on a beach for a couple of weeks… we really do appreciate all your support. You’ve been part of one heck of a journey (so far)…

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The healthcare payor BPO situation in 2011: Will Reform shatter a complacent industry?

August 6th, 2011

Despite the value health care payors provide their customers, payors’ processes are complex, manually intensive, and prone to error. One consumer’s visit to the hospital generates substantial legal paperwork, complex approval processes, coordination of benefits with other insurers, and a blizzard of bills, notices, and follow-up calls that require months to resolve. This post elaborates on the new HfS Research report on the current state of healthcare payor Business Process Outsourcing.

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The biggest political threat (yet) to the outsourcing industry

July 9th, 2011

The Swiss, in their typically punctilious fashion, now have an “Anti-PowerPoint Party” with the self-stated goal of having the number of boring PowerPoint presentations on the planet to decrease and the average presentation to become more exciting and more interesting.

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Painsharing exposed: HfS to reveal the worst performers in the outsourcing industry

April 1st, 2011

Introducing the HfS Research Painsharing Paradox

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How 10-year-olds explain Cloud Computing

March 11th, 2011

The kids are sharp. They’re the one who love to make their own web sites. One has aspirations to make a video games that features a villain with a head made of cheese puffs.

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Happy Birthday… HfS Research!

February 28th, 2011

Exactly one year ago, we bravely declared we were a research company, with a bunch of friends, stringers and part-timers. Today, we are a fully-loaded experienced research organization with depth and breadth of analyst talent across North America and Europe – with further expansion plans imminent.

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Let’s cut through the fluff and discover what’s really going in the sourcing industry

January 25th, 2011

The “Amazing Horse Race” is the ultimate public bloodbath of the sourcing industry, as the “Buy team” defends the title it gloriously won last year in Edinburgh. However this time it’s not going to be quite as easy…

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And here are… HfS’ 2011 Outsourcing Predictions… on demand

December 9th, 2010

nd here we are, like clockwork, jumping on the tackiest, lamest marketing exercise every analyst, consultant, CEO, and wannabe thought-leader always persists in doing… because you are supposed to gasp “Wow – they are predicting the future!”

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