…and the more serious moments of ’09
And now we can finally put that year to bed, surely we can look forward to a more normal 2010. Of course we can
Here are some of the more serious moods and moments from a rather epic year in our industry…in chronologial order:
Satyam: It was like riding a tiger, not knowing how to get off without being eaten
Think before you fire: The cost of replacing IT talent
Forget 2006, let's go back to '96
Global business on a Knife-edge: Bonuses, H-1Bs and Naïve Protectionism
Where should outsourcing vendors invest their marketing dollars in this climate?
Datamonitor goes to Hollywood
The politics of offshoring: all talk, no action
White water canoeing with Newt Gingrich
Why the lay-off culture is far more damaging than offshoring
Phil Fersht on service provider rankings: make the experts accountable, not faceless brands
Executive ADD: The disruptive scourge of social networks in the services industry
The next stage of industry development: Co-learning partnerships, not mega-mergers
Who's looking out for the US business these days?
Is this "2001 all over again" for outsourcing?
The entire Great Recession of 2008-2009: Blogged for the outsourcing industry
The future of the sourcing industry: DNA and industry knowledge trump scale
Crash and Learn: is TPI's "quartus horribilis" reflective of the sourcing industry at large?
Introducing new-age BPO: the standardization/personalization balance
Is this a good climate to take a career "risk"? Or is it riskier staying where you are?
The Dell finally tolls – but is this the right fit?
Xerox copies Dell's example and acquires ACS, but again, where's the fit?
The art of blog: credibility is in the eye of the beholder
Forget Platform BPO, it's really about the Business Services Cloud (Part I)
Sitting on a shrinking business and afraid to change
Business and friendship: it's all about professional respect
Insecurity is the modern corporate disease
Can IT overcome its credibility crisis?
The "new normal" in the outsourcing delivery business
2010 Predictions for the Outsourcing Industry
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