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Tag: Reetika Joshi
Reetika Joshi cranks up our BPO coverage
We're delighted to announce that Reetika Joshi has joined our full-time team to crank up our already cranky BPO and analytics coverageRead More
The hunters and the hunted: Indian BPOs readying for a rebound
As the world recovers from recession, the major Indian BPO providers eagerly await a return to the BPO boom, which has paused in the past 18 months as companies have sought to cope with riding out the tough-times. While the bounce-back has hardly been resurgent, BPO is clearly firmly on the corporate agenda and many of the leading Indian service providers are expanding staff, acquiring competitors, and making new marketing plans to widen market share and penetrate new sectors, such as the mid-market. Read More
