Well, you can’t beat a good headline, and you really can’t beat it when 50,000 people read the “RPA is dead. Long live Integrated Automation Platforms” blog article in just 48 hours, spending a whopping average of 6.5 minutes actually reading it. Yes, most of you made it further than the headline!
For those of you familiar with google analytics, I thought I would take the unique step of actually sharing some readership stats from our blog this week, just to show you how the extent of impact our plea to the industry is having to “wake up to enterprise integration and stop festering in obscure RPA”:
So where do we all go from here?
RPA as a term just doesn’t make sense anymore, but these terrific brands will thrive as Robotic Transformation Software. We re-badge RPA as Robotic Transformation Software (RTS) because that’s what it is (or what aspires to be). Only a small portion of “RPA” is actually “process automation”… most of it is desktop apps, screen scrapes and document management fixes. Most “RPA” engagements that have been signed are not for unattended processes, instead, most are attended robotic desktop automation (RDA) deployments. Attended RDA requires a loop of human and bot interplay to complete tasks. These engagements are not the pure form of RPA that we invented back in 2012 – they are a motley crew of scripts and macros applying band-aids to messy desktop applications and processes to maintain the same old way of doing things.
Integrated Automation Platforms are the Holy Automation Grail (HAG*) if we can make it there. Automation ultimately needs to support transformation, not legacy. The more these RTS tools can be leveraged by clients – not only to do things better and more automatically – but also to help them re-wire their operations to achieve their outcomes, then we have lift-off. These tools also need to make enterprises more agile – if you just work on steady-state fixes without focusing on how to make real changes down the road, we will see many enterprises stuck in legacy purgatory, unable to switch out bots in the future.
*HAG is not an official acronym, I just made it up. Peace out robo-warriors ✌