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Day Two at the HR Technology Conference in Chicago…
And, for the first time ever, an analyst has managed to write a "second day" blog at an industry event. So, without further ado, here's HfS' Peter Ackerson with Day TwoRead More
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IBM embellishes its B2B commerce empire… by acquiring Emptoris
Emptoris’ well-regarded user interface and strong brand recognition among the procurement crowd make it an idea mate for IBM’s technology-driven focus and market leading procurement BPO capability. While the integration of Sterling, DemandTec, and Emptoris will take some time to become “smarter commerce”, there will be some immediate upsides.Read More
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Curious about Kurien? TK talks to HfS about his plans for Wipro
Wipro's CEO T. K. Kurien talks to HfS about his plans for WiproRead More
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Sal-sourcing in the real world, Part II
Accenture's head of global BPO, Mike Salvino, is interviewed by HfS Research's Phil Fersht on his future vision for the BPO industryRead More
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The Atwood Files: Adam Smith got it right!
Over 350 years ago he observed and defined the concept of markets, specialization of labor, demand, all of it. As capitalism grew we saw these concepts first in the industrial revolution. Entrepreneurs saw that they could manufacture goods, weave cloth, and generally produce things by breaking a job down into parts and then using their capital to create machines that produced regular, repeatable pieces in large quantities with smaller and smaller amounts of labor. Read More