There are two rules for success... here's one of them
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Category Archives: Absolutely Meaningless Comedy
and on that topic of "ring-fencing"...
what to do with that bad offshore outsourcing engagement?
Merriam-Webster to remove the term Outsourcing for IT and Business Services
Pressure from buyers to create more accurate terminology for what we commonly, but incorrectly, term as "outsourcing" for IT and business processes has spurred dictionary publisher, Merriam-Webster, to remove the term in their next edition
Forget gain-sharing, start with penalty-sharing...
In order to reach a common state of gain-sharing and incentive bonuses with your provider, start penalizing each other first...
Are you ready for Generation 6 BPO?
If you enjoyed our recent interview with Mike Salvino, you better get that Twitter following cranked up asap
Time to fine-tune your multi-vendor strategy
Time to fine-tune your multi-vendor strategy...
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