
Research, Insight, and Advice for Buyers of Global Services
HfS Sourcing Executive Council
HfS and the Future of Outsourcing
Smart Governance: Managing the GBS Landscape
HfS PriceIndicator: For Precision Sourcing Decisions
Banking and Financial Services Sourcing Landscape
HfS and the Healthcare Industry Landscape
Global Service Providers Target Pharma and Biotech
Social Business and Disruptive Technologies
3 Comments
Might have hit the ever elusive funny bone on that one…
Well if it’s so last week then maybe the analysts should revisit their analytics, predictions and advice they are giving to paying buyers/providers. Guess it’s ok to report the demise but if that truly is the case then what will fill the void and what ‘predictions’ are being to forth for the new ‘whatever’ you wish to call it? BTW…. I did put my mouth to this one back in q3-2011.
Yes I agree re-christening BPO would be difficult since many new verticals are coming under outsourcing umbrella with value added services leading to challenging core of BPO services.