{"id":4581,"date":"2008-04-02T20:26:00","date_gmt":"2008-04-02T20:26:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/hewlett-packard-warms-to-bundled-bpoito\/"},"modified":"2008-04-02T20:26:00","modified_gmt":"2008-04-02T20:26:00","slug":"hewlett-packard-warms-to-bundled-bpoito","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/hewlett-packard-warms-to-bundled-bpoito\/","title":{"rendered":"Hewlett-Packard warms to bundled BPO\/ITO"},"content":{"rendered":"<p>I spent some time at HP&#8217;s industry analyst event in Boston today, and was surprised to hear its leadership openly embracing BPO as one of the company&#8217;s strategic initiatives. <img decoding=\"async\" title=\"Hp_4\" alt=\"Hp_4\" src=\"http:\/\/fersht.typepad.com\/photos\/uncategorized\/2008\/04\/02\/hp_4.jpg\" border=\"0\" style=\"FLOAT: right; MARGIN: 0px 0px 5px 5px\" \/>Having witnessed the firm quietly picking up several large &#8211; and complex &#8211; BPO deals over the last 3 years, I have been disappointed that CEO <a href=\"http:\/\/www.hp.com\/hpinfo\/execteam\/bios\/hurd.html\">Mark Hurd<\/a> has, until now, chosen to talk up other product lines of his company &#8211; i.e. its infrastructure and printer businesses, leaving its promising BPO service line to take a backseat.&nbsp; Meanwhile, several of HP&#8217;s services competitors have been aggressively touting BPO as a major strategic arm for their businesses, despite the fact their BPO market presence is far inferior to that of HP&#8217;s.<\/p>\n<p>I will be writing a lot more about <em>bundled<\/em> outsourcing solutions in the coming months, as I firmly believe the future of outsourcing lies in outsourcing vendors&#8217; abilities to deliver hybrid business process and IT solutions in a managed services model &#8211; either under a single vendor, or under a well-governed combination of best-of-breed players.&nbsp; <img decoding=\"async\" title=\"Molson_2\" alt=\"Molson_2\" src=\"http:\/\/fersht.typepad.com\/photos\/uncategorized\/2008\/04\/02\/molson_2.jpg\" border=\"0\" style=\"FLOAT: left; MARGIN: 0px 5px 5px 0px\" \/>HP&#8217;s new outsourcing client, <a href=\"http:\/\/www.molsoncoors.com\/\">Molson Coors<\/a>,is a bundled <a href=\"http:\/\/money.cnn.com\/2008\/03\/13\/news\/companies\/Coors_cuts.ap\/\">F&amp;A, HR and IT engagement<\/a>, which can make sense for many mid-size firms of a similar size, where having a single <em>throat to choke<\/em>, combined with the fact that their provider is transforming business processes in tandem with their corresponding business applications, can prove to be the right way to go.&nbsp; However, I do emphasize the &quot;can&quot; here, as it&#8217;s really all about how effectively buyers govern their vendor relationships, and understanding what works best for them.&nbsp; Again, it&#8217;s a question &#8211; in every instance &#8211; of <em>Horses for Courses<\/em>&#8230;.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I spent some time at HP&#8217;s industry analyst event in Boston today, and was surprised to hear its leadership openly&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[835,79,81],"tags":[],"ppma_author":[19],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - 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