{"id":4013,"date":"2017-06-20T17:45:00","date_gmt":"2017-06-20T17:45:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/microsoft-dynamics-gets-saas-y_062017\/"},"modified":"2017-06-20T17:45:00","modified_gmt":"2017-06-20T17:45:00","slug":"microsoft-dynamics-gets-saas-y_062017","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/microsoft-dynamics-gets-saas-y_062017\/","title":{"rendered":"Microsoft Dynamics Gets Saas-y"},"content":{"rendered":"

HfS has just published its first HFS Blueprint Report: Microsoft Dynamics Services 2017<\/a>. The report looks at the capabilities and vision of nine global Microsoft Dynamics service providers. As this report forms part of HfS’ SaaS services research, a small weighting was applied to the service provider’s specific experience in deploying the cloud products.<\/p>\n

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What are the Microsoft Dynamics cloud products?<\/strong><\/p>\n

That’s not an easy question to answer! We have traditionally looked at the services market for stand-alone SaaS products (Workday, Salesforce and SuccessFactors). The Microsoft Dynamics ERP and CRM products are different and can be deployed on-premise, on a private cloud, on a public cloud, or with a hybrid model.  Many buyers love this because it gives them maximum flexibility and control which is future proof.<\/p>\n

The majority of Microsoft Dynamics deployments have been on-premise, especially for the ERP products, which have also been more popular with mid-market buyers. The CRM cloud product, CRM Online, has been more popular in recent years with mid-sized and large enterprises alike. The new Dynamics 365 platform, launched in Q4 2016, delivers a combination of Microsoft Dynamics ERP, CRM, productivity, and other applications on the cloud. We expect this platform to be a key growth driver for the adoption of cloud in this market over the next few years.<\/p>\n

So, which service providers stood out in this Blueprint?<\/strong><\/p>\n

We included leading, global Microsoft Dynamics service providers. They all have good experiences and have made impressive investments to grow this aspect of their service practice. All of the service providers were positioned either in the Winner’s Circle or High Performers category. Notable performances from the different providers include:<\/p>\n