{"id":1634,"date":"2010-08-26T10:00:00","date_gmt":"2010-08-26T10:00:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/npr-homeshoring_082610\/"},"modified":"2010-08-26T10:00:00","modified_gmt":"2010-08-26T10:00:00","slug":"npr-homeshoring_082610","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/npr-homeshoring_082610\/","title":{"rendered":"The Horses on National Public Radio: is this the age of homeshoring?"},"content":{"rendered":"

\"\"<\/strong><\/a>If you happened to be listening to National Public Radio yesterday afternoon, you would have heard an interesting discussion on the rise of homeshoring on their All Things Considered<\/a><\/em> afternoon show.<\/strong>\u00a0<\/p>\n

“So what’s new, then”, I hear you mutter over your espresso and boiled kippers…<\/p>\n

In a bid to sound a\u00a0bit clever, my good friend Philip Peters\u00a0over at Zagada<\/a> (which does some excellent analytics on the global sourcing space), pulled some data to\u00a0discover that at least 110,000 home-based call center jobs have been created in the US in the last three years\u00a0by companies such as Alpine Access,\u00a0Working Solutions,LiveOps, Arise NA and West!@home.\u00a0\u00a0 Now that’s more onshore jobs than the entire size of Cognizant’s global workforce!\u00a0<\/p>\n

Now while it’s clear that homeshoring is not primed to replace offshore work anytime soon, it clearly is a viable option for front-line customer-facing services at competitive prices.\u00a0 The removal of the bricks and mortar,\u00a0telecom costs\u00a0and use of Cloud-based applications to record\/monitor calls is enabling the homeworking environment on a serious scale.\u00a0 Other areas, such as medical coding, already rely heavily on homeshoring staff to work on administrative tasks with contextual needs.\u00a0<\/p>\n

Running a business myself, which is entirely “in the Cloud” with folks working largely from their homes, you do start to wonder how quickly the homeshoring model with proliferate, especially with the amount of workers available to switch on their PCs from their houses and start work.\u00a0 This is one dynamic emerging\u00a0from the Recession that you can see gaining traction, as more and more people opt to work remotely (or have little choice but to).\u00a0 Procurement\/sourcing, accounting, medical writing, financial\u00a0research… the number of possibilities\u00a0for using homeshoring as adjunct delivery options in other BPO areas is clearly apparent.<\/p>\n","protected":false},"excerpt":{"rendered":"

If you happened to be listening to National Public Radio yesterday afternoon, you would have heard an interesting discussion on…<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,832],"tags":[],"ppma_author":[19],"yoast_head":"\nThe Horses on National Public Radio: is this the age of homeshoring? - Horses for Sources | No Boundaries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.horsesforsources.com\/npr-homeshoring_082610\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Horses on National Public Radio: is this the age of homeshoring? - Horses for Sources | No Boundaries\" \/>\n<meta property=\"og:description\" content=\"If you happened to be listening to National Public Radio yesterday afternoon, you would have heard an interesting discussion on...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.horsesforsources.com\/npr-homeshoring_082610\/\" \/>\n<meta property=\"og:site_name\" content=\"Horses for Sources | No Boundaries\" \/>\n<meta property=\"article:published_time\" content=\"2010-08-26T10:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2010\/08\/National-Public-Radio.jpg\" \/>\n<meta name=\"author\" content=\"Phil Fersht\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@pfersht\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Phil Fersht\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.horsesforsources.com\/npr-homeshoring_082610\/\",\"url\":\"https:\/\/www.horsesforsources.com\/npr-homeshoring_082610\/\",\"name\":\"The Horses on National Public Radio: is this the age of homeshoring? 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