{"id":1441,"date":"2011-11-10T17:53:00","date_gmt":"2011-11-10T17:53:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/executing-for-gbs_111011\/"},"modified":"2011-11-10T17:53:00","modified_gmt":"2011-11-10T17:53:00","slug":"executing-for-gbs_111011","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/executing-for-gbs_111011\/","title":{"rendered":"The three tenets of Global Business Services execution: customer alignment, accountability, and economies of scale"},"content":{"rendered":"
\"\"<\/a><\/p>\n

How do you execute for Global Business Services? Click to find our more…<\/p>\n<\/div>\n

The complex sourcing options available to global operations leaders today can prescribe real opportunities for business improvement, but \u00a0can also pose intricate challenges. \u00a0As we’ve been at pains to point out on HfS over the years, outsourcing is only one vehicle to provoke change, impact cost and provide process improvement\u00a0opportunities. 90% of enterprises, with over $1bn in annual revenues,\u00a0have shared services operations, and these need to be aligned more effectively with the 97% of these organizations grappling with governing outsourcing relationships.<\/p>\n

So how do you take shared services leaders and blend their expertise with the outsourcing\u00a0governors? How do you go from fragmented service delivery with multiple points of contact, to a global governance model with a rationalized and\u00a0centralized administration of third-party service providers?<\/p>\n

In our first paper on the topic, The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing<\/a>, we asserted that senior leaders can leverage a Global Business Services strategy as a comprehensive approach to achieve strategic objectives through blended shared services and outsourcing solutions.\u00a0 In our new report, which we have co-written with Charlie Aird and Derek Sappenfield of PwC and\u00a0entitled The three tenets of Global Business Services execution: customer alignment, accountability, and economies of scale<\/a>, we are sharing best practices from organizations that have successfully implemented a Global Business Services strategy.\u00a0 In particular, these include:<\/p>\n

\u00bb\u00a0\u00a0\u00a0\u00a0\u00a0 Focusing on the Customer <\/strong>\u2013 Global Business Services\u2019 processes and technologies enable business unit strategies.\u00a0 Building alignment and sharing a vision is imperative to achieving successful results.<\/p>\n

\u00bb\u00a0\u00a0\u00a0\u00a0\u00a0 Building the Service Delivery Model<\/strong> \u2013 Achieving economies of scale and scope requires well-defined and common business architecture.\u00a0 Effective organizations have a strategy to construct and leverage their global business service capabilities.<\/p>\n

\u00bb\u00a0\u00a0\u00a0\u00a0\u00a0 Aligning Processes and Technology<\/strong> \u2013 Providing best practice back office services requires vision, agility, and coordination across multiple functions.\u00a0 It requires a focus on the provision of solutions, not technology.<\/p>\n

So what are you waiting for? \u00a0<\/em><\/strong><\/span><\/p>\n

Click here to download your freemium copy by visiting our research site<\/span><\/a><\/span><\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

How do you execute for Global Business Services? Click to find our more… The complex sourcing options available to global…<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,50,81,86,832,830],"tags":[634],"ppma_author":[19],"yoast_head":"\nThe three tenets of Global Business Services execution: customer alignment, accountability, and economies of scale - Horses for Sources | No Boundaries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.horsesforsources.com\/executing-for-gbs_111011\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The three tenets of Global Business Services execution: customer alignment, accountability, and economies of scale - Horses for Sources | No Boundaries\" \/>\n<meta property=\"og:description\" content=\"How do you execute for Global Business Services? 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