{"id":1421,"date":"2012-01-05T11:55:00","date_gmt":"2012-01-05T11:55:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/that-bpo-smackdown_050112\/"},"modified":"2012-01-05T11:55:00","modified_gmt":"2012-01-05T11:55:00","slug":"that-bpo-smackdown_050112","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/that-bpo-smackdown_050112\/","title":{"rendered":"Smackdown: Where is BPO going?"},"content":{"rendered":"<p><strong>One of the highlights of 2011 was that great web-debate on the Future of BPO where 1,100 people across the globe dialed in to hear from our buy and sell families. \u00a0<\/strong>Like any typical extended family at Thanksgiving, they cussed and discussed about the trends and challenges buffeting BPO. They passed the peas and offered some pretty unbridled opinion and insight. Visit\u00a0the\u00a0<a href=\"http:\/\/bpo.horsesforsources.com\/smackdown-where-is-bpo-going\" target=\"_blank\" rel=\"noopener\">BPO Resource Center<\/a> to download the highlights&#8230;<\/p>\n<div id=\"attachment_10197\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/bpo.horsesforsources.com\/smackdown-where-is-bpo-going\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10197 \" title=\"HfS-Live-and-Unfiltered-Part-II-write-up\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2012\/01\/HfS-Live-and-Unfiltered-Part-II-write-up.jpg\" alt=\"\" width=\"600\" height=\"414\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Click to download the highlights<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>One of the highlights of 2011 was that great web-debate on the Future of BPO where 1,100 people across the&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[835,79,838,87,88,836,832,830],"tags":[303],"ppma_author":[19],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Smackdown: Where is BPO going? - Horses for Sources | No Boundaries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.horsesforsources.com\/that-bpo-smackdown_050112\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Smackdown: Where is BPO going? - Horses for Sources | No Boundaries\" \/>\n<meta property=\"og:description\" content=\"One of the highlights of 2011 was that great web-debate on the Future of BPO where 1,100 people across the...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.horsesforsources.com\/that-bpo-smackdown_050112\/\" \/>\n<meta property=\"og:site_name\" content=\"Horses for Sources | No Boundaries\" \/>\n<meta property=\"article:published_time\" content=\"2012-01-05T11:55:00+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2012\/01\/HfS-Live-and-Unfiltered-Part-II-write-up.jpg\" \/>\n<meta name=\"author\" content=\"Phil Fersht\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@pfersht\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Phil Fersht\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.horsesforsources.com\/that-bpo-smackdown_050112\/\",\"url\":\"https:\/\/www.horsesforsources.com\/that-bpo-smackdown_050112\/\",\"name\":\"Smackdown: Where is BPO going? 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