{"id":1135,"date":"2014-06-22T07:11:00","date_gmt":"2014-06-22T07:11:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/integrated_services_model_062214\/"},"modified":"2014-06-22T07:11:00","modified_gmt":"2014-06-22T07:11:00","slug":"integrated_services_model_062214","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/integrated_services_model_062214\/","title":{"rendered":"Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage"},"content":{"rendered":"
It’s official: \u00a0outsourcing is not dying – it’s simply become a key part of a broader enterprise operations strategy: Integrated Global Services.<\/strong> \u00a0312 buyers recently shared their investment intentions over the next two years during our 2014 State of Outsourcing study<\/a>, conducted with support from KPMG, and their operations strategy clear: \u00a0one in four are reinvesting heavily in their global shared services operations, while seven-out-of-ten are continuing to make (largely moderate) investments in their outsourcing delivery.<\/p>\n The long and short of this is that 93% of enterprises today have shared services and 96% are outsourcing some element of their back office IT and business operations, while 27% are actually reducing<\/em> their investments in their own internal business units. What’s more, 56% are already increasing<\/em> investments in their centralized hybrid governance function to manage their mix of service delivery models. To this end, the increasing majority of enterprise buyers today are investing in an integrated<\/em> global services model that orchestrates their process delivery across all available vehicles of sourcing:<\/p>\n