Category Archives: Procurement, Engineering & Supply Chain Outsourcing

Yes, it's true... one in three Apple engineers is really Indian

Yes, it's true... one in three Apple engineers is really Indian

As Apple is growing, so is the scope of its Indian-centric IT outsourcing to support it's ever-increasing needs

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Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner's Circle for Supply Chain BPO

Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner's Circle for Supply Chain BPO

The analyst industry's first ever attempt to flesh out the leading providers in Supply Chain Management BPO Services

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Why offshoring is hotter than ever

Why offshoring is hotter than ever

Close to a third of enterprises are increasing the offshore component with their service providers, and a fifth with their own shared services

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Capgemini's new BPO General rocks up: Chris Stancombe

Capgemini's new BPO General rocks up:  Chris Stancombe

From geophysics to BPO... HfS' Phil Fersht interviews Capgemini's new CEO for BPO, Chris Stancombe

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BPO: Pronounced dead, but still very much alive

BPO: Pronounced dead, but still very much alive

BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years' away from being put to bed.

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Is BPO on the brink of a technology revolution?

Is BPO on the brink of a technology revolution?

Why BPO clients which have tech-enabled their processes are achieving better performance and outcomes

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Moving mountains with Mike, part 1

Moving mountains with Mike, part 1

Phil Fersht interviews Accenture's Group Chief Executive for BPO, Mike Salvino

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2014 shared services and outsourcing outlook Part I: It's time for enterprises to stop being really good at irrelevant stuff

2014 shared services and outsourcing outlook Part I: It's time for enterprises to stop being really good at irrelevant stuff

In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomes

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Why so many cost-obsessed CEOs will fail if they ignore their supplier management capabilities

Why so many cost-obsessed CEOs will fail if they ignore their supplier management capabilities

Recessions are good times for business leaders who love to focus on containing costs, however, times of recovery are markedly different

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Time to inoculate your firm against early-onset Zombieism... by coming to the Blueprint Sessions 3.0 this December

Time to inoculate your firm against early-onset Zombieism... by coming to the Blueprint Sessions 3.0 this December

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