Category Archives: Finance & Accounting BPO

In case you missed today's webcast on Business Platforms, here's the re-run

In case you missed today's webcast on Business Platforms, here's the re-run

Thanks to Robert McNeill (HfS), Shawn Riegsecker (Centro Media), Paul Roehrig (Cognizant) and Bob Law (HP) for an excellent discussion today on Business Platforms. Here's the re-run:

Comment

More P's and less Zzzz's - Say hello to Proxima and Procurian!

More P's and less Zzzz's - Say hello to Proxima and Procurian!

Pure-play procurement outsourcing heats up, triggering two name changes among procurement-focused service providers

Comment

Are YOU ready to re-define sourcing? Then join the biggest and baddest bevy of buyers in NYC this April

Are YOU ready to re-define sourcing?  Then join the biggest and baddest bevy of buyers in NYC this April

After one year, our elite peer group of sourcing buyers has doubled in size - making this our biggest, baddest and most discussion-rich meeting to date.

Comment

Are you achieving sourcing success with your finance? ACCA and HfS have teamed up to find out...

Are you achieving sourcing success with your finance?  ACCA and HfS have teamed up to find out...

HfS Research has partnered with ACCA (the Association of Chartered Certified Accountants) to conduct the largest-ever global study of finance professionals to understand adoption trends, experiences and dynamics of shared services and outsourcing for the finance function.

Comment

After 24 years, it's adios ACS (er... except in Asia/Pac)

After 24 years, it's adios ACS (er... except in Asia/Pac)

Two years into its $6.4 billion acquisition, Xerox has finally decided to phase out this famous old ACS brand

Comment

Sal's six stages of sourcing: BPO's Generations

Sal's six stages of sourcing: BPO's Generations

The BPO industry has been going though an incredible evolution since the first major deals was cast, barely more than a decade ago, that it's high time we took stock and take a good look at the phases - or generations - through which our industry has progressed. And there are few people who have lived and breathed these generational shifts more closely that Accenture's BPO leader, Mike Salvino.

Comment

Smackdown: Where is BPO going?

Smackdown: Where is BPO going?

One of the highlights of 2011 was that great web-debate on the Future of BPO where 1,100 people across the globe dialed in to hear from our buy and sell families. Here were the highlights...

Comment

If you were too hungover to join our predictions webcast, here's the replay and the deck

If you were too hungover to join our predictions webcast, here's the replay and the deck

In case you missed our joint webcast with Ed Caso of Wells Fargo Securities on Friday, fear no more, as here's the replay

Comment

IBM embellishes its B2B commerce empire... by acquiring Emptoris

IBM embellishes its B2B commerce empire... by acquiring Emptoris

Emptoris’ well-regarded user interface and strong brand recognition among the procurement crowd make it an idea mate for IBM’s technology-driven focus and market leading procurement BPO capability. While the integration of Sterling, DemandTec, and Emptoris will take some time to become “smarter commerce”, there will be some immediate upsides.

Comment

Announcing the HfS 50 Sourcing Blueprint Sessions

Announcing the HfS 50 Sourcing Blueprint Sessions

This is going to be a defining two-day working session for power-brokers of the outsourcing industry, where leading buyers of both ITO and BPO services will confront today's critical issues impacting outsourcing, to establish a Blueprint for the industry in 2015. And this time, we will have a vendor/buyer face-off session where leaders from six of the major service providers will join the debate.

Comment