Category Archives: Finance & Accounting BPO

The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we're almost out of room!

The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we're almost out of room!

We are very close to capacity for our upcoming Blueprint Sessions 2.0 taking place October 23-25, 2012 in Boston event so Register Now to secure your spot!

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Published today - a blueprint for the industry known as "outsourcing"

Published today - a blueprint for the industry known as "outsourcing"

Ever wondered what would happen if you locked 41 outsourcing buyer executives in a room for a couple of days, then brought in six of the leading providers to have an afternoon's discussion? Well, now you can read for yourself, as today we unveil our first Blueprint report for this curious industry known as "outsourcing".

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Want to keep with the "outsourcing" status quo? Love staring at a spreadsheet all day? Then Blueprint 2.0's not for you...

Want to keep with the "outsourcing" status quo? Love staring at a spreadsheet all day? Then Blueprint 2.0's not for you...

Life been just dandy since you took 30% off your department's fixed costs, that you'll never need to do anything much again in your career... except stare at a spreadsheet? Just love keeping those lights on and squeezing penalty payments of your provider? No need to improve anything, because the way your firm does this is just, simply, perfect? Then you won't need to waste time with us and leading buy-side organizations from the HfS 50 Executive Council in Boston this October...

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Why are so many enterprises struggling to move more process into their shared services and outsourcing?

Why are so many enterprises struggling to move more process into their shared services and outsourcing?

On the surface, it appears that most enterprises today are taking full advantage of both shared services and outsourcing. However, HfS research’s latest survey data, conducted with accounting association ACCA, emphatically demonstrates that only a modest fraction of business process has actually been shifted to either the shared service center or the outsourcing partner. In most cases, over two-thirds of transactional process work is still, bewilderingly, sitting in the business units, despite the proven business benefits of centralizing processes.

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Sourcing advisory bounces back... with half of today's F&A BPO deals being advised

Sourcing advisory bounces back... with half of today's F&A BPO deals being advised

While the combination of increasing commodization of basic BPO services and an ever-smartening buyer, seemed to signal the end of transactional advisory services, the consulting industry has found a way to adapt to keep itself relevant and much more price-friendly, while still being in a strong position to help clients deal with the sensitive and political task of outsourcing.

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Are you ready to Turbo-charge your BPO?

Are you ready to Turbo-charge your BPO?

Here's a rare chance to learn how some organizations have evolved their BPO relationships from being merely "operationally efficient" through to being genuinely "transformative". Please join us June 20th Wed, June 20 at 16:00 CET | 15:00 BST | 10:00 EDT | 07:00 PDT | 22:00 SGT for a discussion on how to add some serious velocity to the BPO experience.

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Time to ring-fence "Lights On Outsourcing" and focus on "Business Transformation Services"

Time to ring-fence "Lights On Outsourcing" and focus on "Business Transformation Services"

It's high-time to segment the industry so we can all focus on delivering value, and not solely cost-cutting

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Ron Walker lands it safely on the green... with KPMG

Ron Walker lands it safely on the green... with KPMG

Ron Walker, one of the original EquaTerra founding executives has lived the sourcing dream... from start up advisors and providers right through to a global management consultancy. So we thought it high-time we caught up with Ron to talk about his colorful career and how the EquaTerra/KPMG merger was faring over a year on... and how different the sourcing world is looking today compared to those crazy days of the outsourcing boom.

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The end of outsourcing as we know it... Part I

The end of outsourcing as we know it... Part I

At the end of the day, it's not all about outsourcing and it's not all about shared services; it's about focusing on how to globalize processes, how to transform finance (and other) functions, and how to govern it all in a global business services context. There is no dominant model, it's more about achieving the right balance across all delivery models to achieve the best business goals. In conjunction with global accounting body ACCA, We spoke to 682 large organizations currently running finance in either an outsourced or shared service framework (or both) - and the results are emphatic: those organizations relying predominantly on outsourced delivery, or predominantly shared services, are viewing their finance delivery performance much more skeptically

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Poole's Patter, Part III: Why do so many companies get SO hung up on technology decisions?

Poole's Patter, Part III:  Why do so many companies get SO hung up on technology decisions?

I’ve never understood why so many companies get SO hung up on technology decisions and so bought into spending huge sums of money paying consultants to reinvent the same wheel over and over again

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