Category Archives: Business Process Outsourcing (BPO)

Wippirio could leave its Indian heritage competitors in the cold... if it gets this one right

Wippirio could leave its Indian heritage competitors in the cold... if it gets this one right

Wipro's acquisition of Appirio represents one of the most compelling and bold moves from an Indian-heritage major

Comment

Let’s make Outsourcing Great Again!

Let’s make Outsourcing Great Again!

It’s time to embrace our Scary Bright Future – we have the tools to make it happen!

Comment

It's back... the industry's seminal study on outsourcing and shared services!

It's back... the industry's seminal study on outsourcing and shared services!

HfS and KPMG are driving the most cutting edge study yet on your intentions and dynamics... what are you waiting for?

Comment

Accenture Acquires DayNine and positions itself at the forefront of the race for Workday services supremacy

Accenture Acquires DayNine and positions itself at the forefront of the race for Workday services supremacy

Accenture Acquires DayNine, positioning itself at the forefront of the race for Workday services supremacy

Comment

Beware men in gray suits: Clients want more senior women, more real client stories and less automation hype

Beware men in gray suits: Clients want more senior women, more real client stories and less automation hype

Brand new data from the HfS-Nasscom 2016 BPO study has some revealing dynamics on the role of women

Comment

Meet the HfS team in Bangalore next month for NASSCOM BPM Strategy Summit!

Meet the HfS team in Bangalore next month for NASSCOM BPM Strategy Summit!

HfS is sending a superstar analyst team to Bangalore next month for the 2016 BPM Strategy Summit

Comment

Did Randstad just pay $429m too much for Monster?

Did Randstad just pay $429m too much for Monster?

Why did staffing giant Ranstad buy the shriveled remains of a legacy resumé-based online recruitment site?

Comment

The HfS BPO Top 50: ADP, Xerox and Accenture lead the way

The HfS BPO Top 50: ADP, Xerox and Accenture lead the way

HfS reveals the leading 50 Business Process Outsourcing service providers by revenue

Comment

OneOffice or DumbOffice? Service providers are bifurcating again

OneOffice or DumbOffice? Service providers are bifurcating again

Faster, cheaper, smarter are the watchwords for the Intelligent OneOffice

Comment

The broader issues behind Brexit send a frightening message to the services industry

The broader issues behind Brexit send a frightening message to the services industry

This rebellion against the establishment can be clearly mirrored in our enterprises, where similar issues of disenfranchisement are rapidly permeating with 30% of rote services jobs likely to be eliminated

Comment