Category Archives: Business Process Outsourcing (BPO)

Meet the HfS team in Bangalore next month for NASSCOM BPM Strategy Summit!

Meet the HfS team in Bangalore next month for NASSCOM BPM Strategy Summit!

HfS is sending a superstar analyst team to Bangalore next month for the 2016 BPM Strategy Summit

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Did Randstad just pay $429m too much for Monster?

Did Randstad just pay $429m too much for Monster?

Why did staffing giant Ranstad buy the shriveled remains of a legacy resumé-based online recruitment site?

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The HfS BPO Top 50: ADP, Xerox and Accenture lead the way

The HfS BPO Top 50: ADP, Xerox and Accenture lead the way

HfS reveals the leading 50 Business Process Outsourcing service providers by revenue

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OneOffice or DumbOffice? Service providers are bifurcating again

OneOffice or DumbOffice? Service providers are bifurcating again

Faster, cheaper, smarter are the watchwords for the Intelligent OneOffice

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The broader issues behind Brexit send a frightening message to the services industry

The broader issues behind Brexit send a frightening message to the services industry

This rebellion against the establishment can be clearly mirrored in our enterprises, where similar issues of disenfranchisement are rapidly permeating with 30% of rote services jobs likely to be eliminated

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Digital labor will trim 1.4 million global services jobs by 2021

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Low skilled, routine jobs drop 30% as many of these roles get phased out over the next 5 years, resulting in a net loss in the global services industry of 9%, totaling 1.4 million jobs by 2021

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Can HPE + CSC dominate the digital underbelly, or has that ship sailed?

Digital Underbelly

These two firms need to be slammed together with an urgency and focus not yet seen in our industry

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Accenture, TCS, Wipro, Tech Mahindra and Infosys lead the 2016 Telecom Operations As-a-Service Blueprint

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HfS unveils the 2016 service provider performances in telecoms operations services

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Futurist Gerd Leonhard to keynote at HfS Cognition this September

Futuring Gerd Leonhard will keynote at HfS' Cognition Summit this September

Phil Fersht interviews Futurist Gerd Leonhard prior to his keynote at the HfS Cognition Summit this September

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Meet the Dinamo driving TCS' business process services impressive growth

Dinanath (Dina) Kholkar is Vice President and Global Head of BPS at Tata Consultancy Services

HfS' Phil Fersht interviews Dinanath (Dina) Kholkar, Global Head of Business Process Services at Tata Consultancy Services

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