Coverage Areas: Automation, AI and Analytics

Miriam’s focus is on Integrated Automation across the Triple-A Trifecta (automation, AI, and analytics) from a people, process, and technology lens and her key areas of expertise include IT services contracts and market evaluation. Miriam also has considerable experience in systems implementation, systems integration, business analysis, technical analysis, consultancy, and strategic marketing.

Miriam brings 12+ years of analyst and relevant experience at the intersection of technology and business. Prior to joining HFS, she was the Principal Analyst at Ovum where she focused on AI, RPA, and IT services for the last 3 years, and worked at EDS (now DXC), Amdocs, and NATS prior to that.

She holds a bachelor’s degree in business and legal studies from University College Dublin, Ireland.