Firstly, thanks to all of you who have sent me best wishes - both privately and on the site. I am currently in the throes of rolling out a research agenda that aims to fill a significant gap in the industry to advise buy-side clients on how to approach their complex sourcing issues, particularly in light of this mooted economic downturn. This will focus more on the how to source than the what, based on multiple ongoing discussions with enterprises that have been through the process and are continually looking to optimize what they have on a global basis. I wanted to invite regular visitors to this site to contribute their ideas and views on what the industry needs to see from a research perspective. Feel free to share your views here, or email me directly.
Posted in: Business Process Outsourcing (BPO)