Cloud Business Services are no longer hype – both business and IT executives are buying-into the value Cloud can bring to their jobs and their organizations. The ability to access business applications quicker, faster, cheaper and in a virtual business environment are the major drivers – and it’s the business side of the house which is even more engaged by the potential value that the IT-side.
The move to greater domain-specificity is intrinsically tied to the business utility model of the future, where we are starting to see signs of the convergence of SaaS, Cloud and BPO/ITO models within an engagement structure
When you consider that close to a quarter of mid-market customers will seek their first forays into F&A BPO this year, you know where this industry is headed…
Cloud Computing presents the biggest opportunity for today’s services vendors to deliver blended IT/BPO services. Vendors pushing standard labor arbitrage services under a thin veneer of “Cloud marketing” will quickly get cast aside as the table-stakes get a lot tougher
What are customers intending to do this year with their outsourcing strategies? When when we spoke to 1055 customers, intermediaries and vendors across the global sourcing industry earlier this month, they gave us the real picture
let’s talk about outsourcing vendors, and what on earth they are going to do when these tasty labor-arbitrage deals start to fizzle-out.
So it’s time to drip-feed the intentions and experiences of 1055 buyers, intermediaries and vendors into the global sourcing industry. We’ll be discussing the results from our “Seeking the New Normal in Outsourcing Delivery” in full at the Global Services Conference on 28th January, but the nuances behind why – and how – companies are exploring sourcing [...]
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