Brand new data from the HfS-Nasscom 2016 BPO study has some revealing dynamics on the role of women
Doing business is all about making successful deals happen and negotiating them effectively. Getting deals done right says something about your own personal negotiating capabilities, but most importantly, it speaks volumes for your company’s brand.
If you really want what’s next… your service provider might actually have the ideas… but is your leadership willing to listen, invest, give them access to your intimate data, and give it a try? Is your organization genuinely culturally ready for innovativ
Human labor should be viewed as a valuable commodity that adds value to a business, not some burden on the profit margin that needs to be eliminated
The focus shifts to using consultants with real change management, process transformation, analytics and automation chops
We managed to crack the code on surviving in these disruptive times - in twelve simple steps - at Cambridge University
Let's start talking about how we can start Being As-a-Service today... not tomorrow, or some far off point in the future, where we just hope this all becomes somebody else's problem.