HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcing
There clearly is a need for more flexible labor in many European countries, and the ability to source skills “As-a-Service” from providers is becoming increasingly appealing
Yes, I actually believe this is a great province to invest in the talent and resources and we’ll shortly be able to share the news of a major new As-a-Service investment in the region from one of the Indian-heritage global service providers.
Alsbridge CEO Chip Wagner talks to HfS about its new European growth strategy… and a few other things
Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?
Close to a third of enterprises are increasing the offshore component with their service providers, and a fifth with their own shared services
A recent discussion with Accenture sparked the thinking at HfS with regards to how the introduction of new ideas and investments to the delivery center floor plays another important role in this transformation journey towards “progressive outsourcing”
While several folks make valid arguments why GBS may be a pipe-dream for their own organization (or some of their clients’ organizations), we believe they are missing the big picture
In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomes
The exploits of “Dr Charlie”, alias the Last King of Sourcing, Charlie Aird, who completes his diaries from his recent sabbatical to East Africa
We got a few minutes with Shibu, CEO of Infosys, to find out what’s going on under the Infosys hood these days
Momentum 2013 is the inaugural industry event dedicated to one of the most politically-charged and compelling issues in the services business today – domestic sourcing of IT and BPO services in America. And, as you might suspect, HfS will be there stirring things up!
How about exploring an entirely new continent for talent availability that can pull an entirely new lever of efficiency and potential value for your business: East Africa