HfS Network

Category Archives: Sourcing Locations

Automation Impact: India's services industry workforce to shrink 480,000 by 2021 - a decline of 14%

Automation Impact: India's services industry workforce to shrink 480,000 by 2021 - a decline of 14%

New HfS Research covering 1477 industry stakeholders details the Automation-Impact Scenarios for the IT and BPO services industry across skill levels and countries

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There's a whole generation with a new explanation... in San Francisco

sf-email-header

Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th.

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The jobs aren't "going away" - they've already pretty much gone

Robo factory

It's not that today's jobs are going away, it's that large numbers of future jobs will simply not be created

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The Nasscom 2016 report: The era of unsettlement is upon us

Troubled Cat

From enthused to unsettled, service providers sober up as reality sets in

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The HfS 2016 Blueprint Research Agenda ...at your service

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The analyst industry's most ambitious 2016 research agenda

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HfS brings O'Brien's brains on board

Melissa O'Brien is Research Director, Contact Center and Omni-Channel Operations, HfS (Click for Bio)

Melissa O'Brien joins HfS as Research Director, Contact Center and Omni-Channel Operations

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Meet General Gary

Gary Novak, KPMG China

Phil fersht talks to KPMG's Gary Novak and what he's learned being in China the last few years

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Hello As-a-Service Economy, goodbye Outsourcing, Part I

As-a-Service

HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcing

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Why Hillary could be the biggest friend of offshore and nearshore outsourcing

The Uber Hater

The US is an increasingly unattractive place to do business. Let's not make it even worse

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Infosys, HCL, TCS, and Tech Mahindra make the first Engineering Services Winners Circle

Infosys, HCL, TCS, and Tech Mahindra make the first Engineering Services Winners Circle

HfS unveils the industry's first Blueprint into Engineering Services Outsourcing

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