Category Archives: Buyers’ Sourcing Best Practices

Welcome to the being-disrupted IT Outsourcing provider landscape

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With 50% of IT outsourcing deals at risk, how are IT Outsourcing providers being perceived?

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The powerhouses of global sourcing are meeting in Chicago this Fall… can you really afford not to be there?

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The famous HfS Blueprint Sessions are back stateside to rattle the global services and outsourcing industry like never before

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ISG, Enlighta and KPMG make the Winner’s Circle for Governance Solutions

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Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions”

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Time for the HfS summer chillax movie… go on, you know you want to see it

Time to crack open a cold one, turn up the volume… and relax!

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How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers

Office_Talent

There needs to be a significant mindset change from both employers and their staff to re-humanize the enterprise

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Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

DigitalTransformation

Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate.

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The 2014 Talent Acquisition Services Blueprint: Which providers are delivering in today’s Digitally-challenged marketplace?

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The 2014 Talent Acquisition Services Blueprint: Defining and Sourcing the Talent you need in today’s Digitally-challenged marketplace

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What’s the real impact of Digital Technologies on Outsourcing and Shared Services?

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The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?

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Eugene eulogizes about managed governance services

Eugene Kublanov, Managing Director for KPMG's Managed Governance Services

HfS interviews the great bald eagle of sourcing himself, Eugene Kublanov.

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The Digital Transformation Services Blueprint Primer is unveiled: Accenture, Cognizant, IBM, Infosys and TCS are the front runners

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HfS has published a Blueprint Primer Report that evaluates this emerging Digital Transformation services landscape

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Accenture makes significant As-a-Service play by bringing together Operations, Cloud and Infrastructure

Mike Salvino is Group Chief Executive, Accenture Operations, Infrastructure and Cloud Services

The services world has already started to change – and those who are only just realizing this may already be too late

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Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner’s Circle for Supply Chain BPO

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The analyst industry’s first ever attempt to flesh out the leading providers in Supply Chain Management BPO Services

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Isn’t it time individuals stopped pretending they’re companies?

Buy my stuff now!

One of the trends we’ve been seeing, with the proliferation of independent experts, is for many of these characters to launch their own “firms”, when the product is, really, just them.

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Steps the outsourcing industry needs to take to survive

Outsourcing:  Making the same mistakes over and over and expecting people to stop moaning

Four steps this industry needs to take to avoid engagement failure in the future

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The new table-stakes: Fixing the Analog Present for a Digital Future

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Until our industry takes the painful steps to fix the current legacy it has created, many will likely fail in creating a new era of Digital services

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Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage

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Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choice

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The digital failure of today’s operations talent: two-thirds of enterprises are falling short

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A Digital talent crunch is coming and this could get ugly for some

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Parikh preaches, prophesizes and prognosticates… Part 1

Kevin Parikh is Global CEO and Senior Partner at Avasant (click here for bio)

Phil Fersht interviews Avasant CEO, Kevin Parikh (Part 1)

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Is a new breed of analyst finally arriving to disrupt the legacy model?

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Leading analyst observer Duncan Chapple demonstrates the sands are shifting in the analyst world when it comes to wielding influence over enterprise buying decisions

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Is it high time industry analysts are regulated?

Dog and Pony Show

One issue that is increasingly rearing its ugly head is the ridiculous – and often insane – demands industry analysts are placing on providers of technology and business services to pony up client references for their scatterplot charts.

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