Category Archives: Social Networking

Will the industry analyst business be dead in five years?

June 19th, 2011

Love them or loathe them, analyst firms and their unique individuals stoke the emotions of many who come in regular contact with them. But are thee days of the traditional industry analyst numbered?

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Cognizant: The Future of Work or the Present Forever?

May 14th, 2011

Cognizant is at present the darling of the IT offshore services and outsourcing industry for its consistent and impressive growth and positive levels of customer satisfaction, so we thought we’d share some impressions with our readers.

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Special Webinar: Meet HfS Research Up Close and Personal this Thursday

May 2nd, 2011

IG President and CEO Dawn Evans will join HfS Founder and CEO Phil Fersht, along with HfS COO Esteban Herrera, new HfS Research Governator VP Tony Filippone, and HfS VP of Marketing Mark Reed-Edwards for an hour-long look at HfS. You’ll find out more about the exciting new partnership between HfS and SIG. we’ll discuss the HfS research agenda, what’s in store for 2011, and how you can get involved, access the research and collaborate with HfS analysts and other SIG members about next practices for sourcing and business

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WellPoint’s governator, Tony Filippone, joins HfS as Research Vice President

April 25th, 2011

Please welcome Mr Anthony Filippone to the hallowed ground of HfS analyst, industry thought-leader, and, most notably, the role of Governator-Extraordinaire

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HfS Podcast: Dawn Evans and Phil Fersht discuss the new HfS/SIG partnership

March 10th, 2011

HfS Research VP of Marketing Mark Reed-Edwards got together with HfS Founder and CEO Phil Fersht and Dawn Evans, President and CEO of Sourcing Interests Group, to discuss the new groundbreaking industry research and networking partnership announced on March 8.

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Goin’ to the trade show, and I’m gonna get us some bu-i-i-is-ness

March 9th, 2011

Think of a trade show in any industry and the same elements come to mind—booths chock a block with graphically glowing descriptors, a great array of giveaways, a tray of chocolate, the proverbial “drop in your business card and win a Kindle,” bowl, and even in this day and age of online collateral, a few brochures declaiming leadership.

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Welcome to Networking 2.0 – HfS and SIG are moving the needle for the sourcing industry

March 8th, 2011

The biggest issue in today’s sourcing industry is the need for a truly independent and high-value environment for sourcing and outsourcing practitioners to collaborate and share knowledge. HfS is delighted to announce an exclusive industry partnership with the premier membership organization that has served sourcing and outsourcing professionals from Global 1000 companies throughout a 20-year history: the Sourcing Interests Group.

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Bill grills the Madonna of HRO herself: Mary Sue Rogers

February 16th, 2011

Mary Sue Rogers will share her insights into why full-service HRO has had a mixed scorecard in its first 10 years; what she will be doing differently in the next 10; the unique technologies used in HRO not usually found in a traditional HR environment; and the critical role of third parties and what they do in successful HRO engagements.

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Announcing HfSResearch.com – our new company website!

February 10th, 2011

We’ve created an entirely new website for our research content, HfSResearch.com

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Egypt’s crisis: where social media threatens global outsourcing

January 30th, 2011

When the first response of the government, in times of political crisis, is to shut down the Web, this has a massive impact on the nation’s global sourcing infrastructure to support global businesses.

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Are you ready to turn on… to HfS research dot com?

January 23rd, 2011

A few memories from the HfS team, as we ready for something just a little bit special, coming very soon to a laptop near you. And ask yourself – are you ready?

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Best of HfS in 2010

December 26th, 2010

As the world prepares to shut down, recharge its batteries and anticipate a frenetic 2011, we take a look back at the highlights of 2010, as seen by your friends at HfS Research

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Cloud is changing the future of outsourcing: 1000 organizations have spoken

December 19th, 2010

Gone are the days when CIOs demanded their shareholders underpin massive technology investments in ERP and infrastructure. Those investments have been made, and most CEOs intend never again to make capital outlays of that ilk on technology. Enter the Cloud. This is driving a new inflection point in the provisioning of business services, that goes far beyond straightforward outsourcing.

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Humbled, honored and embarassed!

December 15th, 2010

Phil Fersht has been voted analyst of the year by 150 analyst relations professionals at the Institute of Industry Analyst Relations

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Announcing the “HfS 25″… where the industry’s premier sourcing leaders are gathering

December 8th, 2010

Today, we’re delighted to announce the official unveiling of the “HfS 25″ – a collecti0n of 25 sourcing leaders that will work behind closed doors with us to help define our industry, the like of which hasn’t been done before. HfS Research is pulling together experiences from the leading minds who live and breathe sourcing everyday. And what surprised us, when we reached out to sourcing leaders in the HfS network, was the sheer enthusiasm with which they wanted to be part of this group – they want to get out and network, share ideas, meet peers in other organization, and add their tuppence to the future direction our industry is taking.

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Everything you ever needed to know about today’s Finance and Accounting Outsourcing industry… but were afraid to ask

November 26th, 2010

Phil Fersht will reveal new HfS Research industry findings from its 2010 FAO deal review and present the views and intentions of several hundred HfS research subscribers. Stan Lepeak, Claudio Altini and Rick Bertheaud will give you the low-down from their client discussions, in addition to revealing some snippets from their brand new FAO service provider performance study.

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The social sourcing train is leaving the station. Are you on it?

November 17th, 2010

People are increasingly demanding their daily serving of content served up in more digestible and less headache-inducing chunks, as our latest industry-wide study reveals, where more than 1000 study participants across the sourcing industry have voiced the increasing importance of blogs and social media as one of their preferred learning tools for Cloud Business Services.

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Service Integration: Guy Fawkes fireworks or damp squib?

November 5th, 2010

As HfS Research’s Euan Davis readies for his annual trip to a bonfire, he muses on fireworks–municipal ones and the type he expected at a session about service integration last night, at PA Consulting Group’s SSON networking evening

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Up in the air with Ritesh Idnani… Part III

October 26th, 2010

In the final chapter of our interview with Infosys COO Ritesh Indnani, he elaborates on communication and interaction, and how our industry can rapidly improve collaboration through social media.

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The Sport of Kings – Why Euan Davis decided to run with the horses

October 21st, 2010

We all make curious decisions in life, like when you accepted your mum’s Facebook invitation… or when Bill O’Reilly decided to be born. However, these pale in comparison when one of Europe’s finest services analysts traded the corporate upper-echelons of Forrester Research to help kick-start a quirky little feisty research upstart, that was launched out of a blog – with a name no-one the left side of the Atlantic understands. But it happened: Euan Davis really did join HfS Research!

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