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Category Archives: SaaS, PaaS, IaaS and BPaaS

Forget the sharing economy, we’re in the uncaring economy

The Sharing Economy

People care mosy about enjoying the outcomes of what they pay for, not the efforts made to achieve those outcomes

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KPMG makes a bold HR-as-a-Service move buying out Towers Watson’s Workday practice

KPMG As-a-Service

As-a-Service has arrived and HR provides the early battleground, so sit back and enjoy the show =)

8 Comments

#Crazymergerideas – Infopact or Genosys?

Two CEOs clearly up to no good... Genpact's Tiger Tyagarajan (left) and Infosys' Vishal Sikka (right)

What if Infosys and Genpact got a little more intimate with each other…

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Our Dallas working summit really rocked… next up Harvard Square!

Highlights from the recent As-a-Service HfS Working Summit in Dallas, Texas

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Why Design Thinking can save the outsourcing industry

Design Thinking

Without Design Thinking, enterprises are really just retrofitting expensive solutions into legacy processes and likely wasting a whole load of time, resources and money. It all starts with Design Thinking.

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Neural Platform Professor, TCS’ Harrick Vin

Dr. Harrick Vin, Vice President and Chief Scientist | Global Head, Innovation and Transformation, IT Infrastructure Services (click photo for bio)

TCS’ mastermind behind its new Neural Automation system ignio, Professor Harrick Vin, talks to HfS’ Phil Fersht

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Why big consulting needs to buy into BPO to address the As-a-Service Economy

Consulting-eats-BPO

Can we really progress in this era of denial and bullshit? Of course not…. we will see a few bold moves to get ahead of this market, and some may well come from this potential marriage of big consulting and big BPO.

17 Comments

Ready for a reality slap around the face with a wet kipper?

Harvard 2015

The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015

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Procurement makes its move to As-a-Service…. so who’s leading the market?

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The latest HfS Procurement-as-a-Service Blueprint captures the transition of service providers into the As-a-Service Economy

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The Foundations of the As-a-Service Economy (Part 2): Avoiding getting burned without a burning platform

What do you mean, we have to change?

Operations are becoming standardized, cloudified and robotized – and if we can’t reorient our staff to accept this reality and expand their capability horizons, many will be waiting tables, driving ubers or cutting hair before we know it.

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The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right

Principles of As-a-Service5

We’re on a train hurtling towards something resembling “As-a-Service” and we need to make sure we stay on it

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The industry’s first Workday services blueprint: A new breed of As-a-Service providers has disrupted HR delivery forever

Workday_Services_2015_Axis

The industry’s first-ever Blueprint Report looking at Workday Services

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Robo-Britannia: Is Britain leading the As-a-Service revolution?

Robo-HRH

When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK – amazingly after all these years – still leads the way

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Tom Reuner rolls up to rev up our research

Tom Reuner, HfS Research

Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing Research

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Why most advisors are just so Un-as-a-Service

UaaS Economy

Only 13% of sourcing advisors have plans to invest in cognitive computing skills and 15% in Robotic Process Automation

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How As-a-Service is your organization?

Ideals-As-a-Service-Survey

This emergence of “As-a-Service” represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch.

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The 2015 Progressive F&A BPO Blueprint

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HfS unveils its 2015 Blueprint Report on Finance & Accounting BPO Services, authored by analysts Phil Fersht and Hema Santosh

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The Infamous Sourcing Savants are back!

Sourcing Savants_Promo_Pic

An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service Economy

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OneSource Virtual: Born in the RPA Cloud

We’ve been so focused on how Robotic Process Automation is being implemented across legacy application environments, we missed how it is also being rolled out in “Born in the Cloud” business environments

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NASSCOM 2015: More MBA, less ABAP is the recipe for India’s Digital success

Phil_NASSCOM

NASSCOM’s Mumbai showpiece, India’s premier Leadership Forum, exuded an energy not seen since the recession. Now it’s time for India’s service stars to grasp their Digital opportunity like never before

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