Category Archives: Outsourcing Events

NorthgateArinso: Is it ready to give the HRO market a boost?

Despite a challenging economy, NorthgateArinso grew revenues 8.5% in its 2009/2010 fiscal year and increased win rates in its HRO business. The company has made significant investments in its core technology platforms, established an extensive global delivery infrastructure, created a massive library of process standards, is in the midst of a company-wide rollout of Six Sigma, and has been developing the culture and skills it thinks are required for execution excellence and improved customer satisfaction.

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Join us in London for SIG’s Regional Roundtable

This event represents SIG’s first major foray into the UK, and it promises to set new sourcing standards, featuring integral discussions on global business operations strategy, sourcing, shared services and BPO

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The SIG summit report… straight from the horses mouth

We were excited to attend the SIG Summit last week–our first event since we signed our partnership. Esteban Herrera, HfS COO, collected his thoughts on how the SIG Summit compared with typical industry shows

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HfS Podcast: Dawn Evans and Phil Fersht discuss the new HfS/SIG partnership

HfS Research VP of Marketing Mark Reed-Edwards got together with HfS Founder and CEO Phil Fersht and Dawn Evans, President and CEO of Sourcing Interests Group, to discuss the new groundbreaking industry research and networking partnership announced on March 8.

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Welcome to Networking 2.0 – HfS and SIG are moving the needle for the sourcing industry

The biggest issue in today’s sourcing industry is the need for a truly independent and high-value environment for sourcing and outsourcing practitioners to collaborate and share knowledge. HfS is delighted to announce an exclusive industry partnership with the premier membership organization that has served sourcing and outsourcing professionals from Global 1000 companies throughout a 20-year history: the Sourcing Interests Group.

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Let’s cut through the fluff and discover what’s really going in the sourcing industry

The “Amazing Horse Race” is the ultimate public bloodbath of the sourcing industry, as the “Buy team” defends the title it gloriously won last year in Edinburgh. However this time it’s not going to be quite as easy…

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Join us for a webinar with CFO Magazine: Which Cloud is right for you?

On Thursday, January 27, we’ll join CFO Editor-In-Chief Scott Liebs and Susan Cramm, the founder and president of Valuedance. We’ll give you a glimpse at some of our data from our Cloud Business Services study, in additional to helping you get the lowdown on your Cloud options

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Announcing the “HfS 25″… where the industry’s premier sourcing leaders are gathering

Today, we’re delighted to announce the official unveiling of the “HfS 25″ – a collecti0n of 25 sourcing leaders that will work behind closed doors with us to help define our industry, the like of which hasn’t been done before. HfS Research is pulling together experiences from the leading minds who live and breathe sourcing everyday. And what surprised us, when we reached out to sourcing leaders in the HfS network, was the sheer enthusiasm with which they wanted to be part of this group – they want to get out and network, share ideas, meet peers in other organization, and add their tuppence to the future direction our industry is taking.

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“Cloud is bullsh*t” – HCL’s CEO, Vineet Nayar, explains why he said just that

Vineet Nayar, CEO at HCL Technologies, has firmly cemented himself as one of today’s outspoken visionaries in the world of IT services. Never afraid to offer an opinion that may rub a few folks the wrong way, the self-styled CEO booked his ticket to notoriety at HCL’s analyst conference in Boston this past week, where he’d decribed Cloud, well, as bullsh*t…

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Everything you ever needed to know about today’s Finance and Accounting Outsourcing industry… but were afraid to ask

Phil Fersht will reveal new HfS Research industry findings from its 2010 FAO deal review and present the views and intentions of several hundred HfS research subscribers. Stan Lepeak, Claudio Altini and Rick Bertheaud will give you the low-down from their client discussions, in addition to revealing some snippets from their brand new FAO service provider performance study.

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Learn how to assemble an airplane in mid-air… and become a Shared Services Outsourcing Professional

It’s time to learn-up and sign-on to the SSON Managed Certification® and Online Learning Program, which kicks off its second session next Monday 29th November. And we’ve arranged for HfS subscribers to enjoy a 10% discount

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Get your governance right in 15 minutes with Stan and Esteban

Still struggling to find that right governance model? Well you’ll probably still be after listening to this, but they’ll at least validate all the things that you should be doing, which you know you should probably doing, and are probably not, for whatever reason, but would love to if you could just get your boss to listen to you.

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Service Integration: Guy Fawkes fireworks or damp squib?

As HfS Research’s Euan Davis readies for his annual trip to a bonfire, he muses on fireworks–municipal ones and the type he expected at a session about service integration last night, at PA Consulting Group’s SSON networking evening

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Phil and Esteban—Desperately Seeking Innovation

What are you desperately seeking? Rosanna was Desperately Seeking Susan. Phil and Esteban? If you know them like we do, you know they’re Desperately Seeking Innovation.

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HfS Research will be talking Cloud-sourcing in London this November

You’ll have a chance to see HfS Research’s European research lead, Euan Davis, up close on November 18 at the IIAR London Forum in Central London from 3:45 – 6:30 pm. The session isubbed the “Cloud,” and Euan will be giving the HfS Research view of the Cloud, based on brand-spanking new data our joint study with the London School of Economics, which covered the views and intentions of 1043 companies.

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Will customers buy CSC’s vision?

We liked what we heard at CSC’s European analyst event. The provider outlined two strategies dealing with the short and long term realities of how you, the customer, buys IT and business services

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Just when you thought this week’s New York event was cancelled… Rocket-fuel Frank saves the day

It’s been quite a few days in the world of New York outsourcing events… firstly, the Global Sourcing Forum was cancelled over the weekend when the organizer had some sort of to-do with the Marriott hotel venue

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Meet the sourcing gangsters in Chicago

HfS has teamed with its networking partner, SSON, to present a superior discussion across the world of finance and sourcing, with Jay Desai, one of the buy-side’s most respected voices for sourcing governance, Capgemini’s own sourcing sherif David Poole, the pontiff of procurement Jason Busch… all moderated by HfS.

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Event Alert: Capgemini differentiates its BPO services on global delivery, but can it compete on price?

Capgemini is one of the largest and most well-known European IT/BPO service providers and consulting firms, with revenues of $10 billion, but has struggled in the past become a household name in the US. However, its recent aggression in the BPO market, resulting in notable client wins such as Bunge and Coca-Cola Enterprises, has helped elevate Cepgemini as a serious contender for global enterprise BPO engagements.

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Event Alert: Mahindra Satyam faces the global services industry – the bleeding has stopped, but can it regain its Tier 1 India provider status?

Mahindra Satyam recently staged it first analyst conference as a new entity, to announce to industry that its new structure was complete, and was a serious IT/BPO services competitor. Resurrecting itself from the biggest scandal in Indian outsourcing history, a renamed Mahindra Satyam has quietly been going about its business to rebuild trust and confidence in the firm.

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