This February, three CEOs bake-off against three of the industry’s finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.
Who else can put on an event and oversubscribe it before even releasing the bloody agenda? Didn’t people realize the central theme this year is invoice processing transformation in Kazakhstan? Well, the long wait is over and we’re proud to present a slightly eccentric and highly knowledgeable line up of industry luminaries for our upcoming HfS Working […]
I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services.
John Haworth, Chairman of the HfS Sourcing Executive Council, talks to Phil Fersht about why he joined HfS and the upcoming buyers’ summit in Harvard Square
We’re excited to be heading to Krakow next week to participate in the two-day 6th ABSL Conference from June 16-17 featuring Tony Blair, Phil Fersht and Charles Sutherland
We’re proud to announce our role as exclusive research and content development partner for NASSCOM’s Business Process Management Summit 2015
HfS CEO Phil Fersht talks to Capgemini India CEO Aruna Jayanthi about India’s talent and its future direction as a services economy
An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service Economy
One core element is needed for enterprises to get through the next 12 months, let along the next 12 years: Trust
Most enterprises are pleased they moved into an outsourcing model, but have recognized they need to make significant changes to the way they manage their service provider relationships
Charles Sutherland shares thoughts on NASSCOM’s ambition to grow Business Process exports from $20 Billion in 2014 to $50 Billion by 2020.