HfS is sending a superstar analyst team to Bangalore next month for the 2016 BPM Strategy Summit
We managed to crack the code on surviving in these disruptive times - in twelve simple steps - at Cambridge University
Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th.
We're excited to speak at four sessions at Nasscom in Mumbai, culminating with our State of Industry session at 11.15 this morning
This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.
This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry"
At HfS, we are thrilled to unveil our 2016 Summit Agenda, starting with a return to Cambridge University in March
I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services.