This promises to be the most interesting one yet!
The HfS analyst team will share our 2017 vision for the industry and our plans for the 2017 HfS research agenda.
We managed to crack the code on surviving in these disruptive times - in twelve simple steps - at Cambridge University
Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th.
We're excited to speak at four sessions at Nasscom in Mumbai, culminating with our State of Industry session at 11.15 this morning
This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.
This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry"
At HfS, we are thrilled to unveil our 2016 Summit Agenda, starting with a return to Cambridge University in March