Even back in ’79 the world was already beginning to zone in on the power of automation
We asked HfS’ Charles Sutherland to share his views on what is really happening with process automation and why is shouldn’t be confused with technology automation theories of yesteryear
The emergence of more affordable Cloud based solutions is finally – after decades of disarray – making it possible for firms to stop starring into the HR abyss and start getting functional again.
Last year, we noticed there was a new nation-state “Robotistan” making its presence felt at this august world body and we, at HfS, wondered how significant a player it could become in matters of the BPO and shared services nation states.
The exploits of “Dr Charlie”, alias the Last King of Sourcing, Charlie Aird, who completes his diaries from his recent sabbatical to East Africa
Momentum 2013 is the inaugural industry event dedicated to one of the most politically-charged and compelling issues in the services business today – domestic sourcing of IT and BPO services in America. And, as you might suspect, HfS will be there stirring things up!
How about exploring an entirely new continent for talent availability that can pull an entirely new lever of efficiency and potential value for your business: East Africa
The Indian services business is hurtling toward commodotization, and there needs to be a much more radical play from their ambitious leaders to alter the game.
One example of an Indian-centric provider which is setting the standard for many others to follow is up-and-coming BPO provider EXL, which has not only invested heavily in local delivery resources, but has also put significant resources into developing its corporate, sales and marketing leadership in the United States.
Missed yesterday’s record-breaking webinar on the proposed Visa Reform? Or, were you one of the 870 registrants who enjoyed the discussion so much, that you’ve come back for more? Either way, we have what you’re looking for…