With 50% of IT outsourcing deals at risk, how are IT Outsourcing providers being perceived?
Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions”
This June we are assembling the ultimate pool of European and American services talent to duke it out on the hallowed lawns of Cambridge’s Gonville and Caius College
Accenture’s dropping the term “outsourcing” from its strategy line is the most significant yet in terms of rebranding the outsourcing business
One fact I would challenge anyone on is the abject failure of the outsourcing industry to market itself
In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomes
It will be fascinating to see if the larger SIs and/or HRO providers will be able to craft just the right mix of quality and cost-effectiveness to be successful in delivering much smaller, less labor-intensive and more tool-based implementation and post-implementation HR services.
You really need progression planning where you determine the skill set you’ll need going forward, because it’s a different circus with different clowns.