HfS Network

Category Archives: IT Outsourcing / IT Services

Infosys gives up its American Dream

Infosys gives up its American Dream

The firm now finds itself enduring perhaps the most difficult period of its history – and it could be poised to get a hell of a lot worse

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The future is about services, not software

The future is about services, not software

Phil Fersht argues that most software products today have 10-50x the functionality clients need... hence the onus moves to how you work with it, more than which product you use

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HfS hammers the final nail in the legacy analyst coffin with the HfS ThinkTank

HfS hammers the final nail in the legacy analyst coffin with the HfS ThinkTank

It’s time to close the chapter on the legacy analyst industry that has lost its identity, independence and sense of purpose.

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Break With Tradition Drives Infrastructure Services Toward Better Outcomes

Break With Tradition Drives Infrastructure Services Toward Better Outcomes

A blog detailing some of the major industry trends uncovered in the recently published IT infrastructure Blueprint.

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Technology: Terminator or Salvation?

Technology: Terminator or Salvation?

These days, all we talk about is technology's detrimental impact on work. I want to look at the positives that new technologies are bringing to work.

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We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)

We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)

Why are we on an inexorable nosedive to the lowest common denominator of creating and promoting business operations that no longer require people?

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Look into my eyes – I can see the future.

Look into my eyes – I can see the future.

The future of outsourcing is linked very strongly to the future of technology and its use in the enterprise – often it’s very hard to distinguish between the trends of these two things.

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Frank D'Souza: We're now experiencing the biggest shift since the Internet

Frank D'Souza: We're now experiencing the biggest shift since the Internet

HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016

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Don’t let our crazy orthogonal ideas be pecked to death by negativity

Don’t let our crazy orthogonal ideas be pecked to death by negativity

It’s only when you make cerebral room to nurture some crazy, orthogonal thinking do you create inspirational work like the Digital OneOffice

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IT’s relationships with the business functions – get better at supporting them, or risk getting bumped

IT’s relationships with the business functions – get better at supporting them, or risk getting bumped

Which part of business engage most successfully with IT? IT needs to engage more with HR

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