The biggest disruptive trend on the horizon is TRUST
The HfS RPA Maturity Model assesses where an individual service provider sits with regards to the maturity of its RPA strategy
As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenets
How can we be sure service providers are making the financial commitments needed to be effective in the emerging As-a-Service Economy?
Cloud-centric delivery is the only true direction service providers can take, if they want to be around in another couple of years
The 2014 Analyst Value Survey canvassed the views of 1093 enterprises, analysts and vendor consumers of research
We grabbed a few minutes with Cognizant’s CEO, Frank D’Souza, to talk about why his company made this move
Let’s take a peak at the providers putting themselves in the firing line for the Chicago Blueprint Summit this Fall
Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?
More than 850 data points were collected in Q1 and Q2 of 2014, covering 740 buyers, providers, and advisors/influencers of SAP Services. 31 providers of SAP Services were evaluated.
Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions”