Category Archives: HR Strategy

SAP + SuccessFactors = Great for SAP, but could restrict growth potential for the HR services industry

December 4th, 2011
"I'll show you how I feel about your license model..."

With SAP’s move to “Cloudify” its software portfolio with the $3.4bn acquisition of the darling of HR software, SuccessFactors, we do not believe this is particularly good news for BPO service providers and services clients

21 Comments

Why outsourcing professionals must stay in touch with the 99%

November 6th, 2011

Governments are very capable of passing measures very quickly to restrict outsourcing if things get really bad – and they won’t have any choice if the 99% demand it. All outsourcing stakeholders – buyers, providers and advisors – need to focus, more than ever, on helping organizations approach outsourcing as one supporting component of a holistic solution.

11 Comments

ADP jumps head-first into RPO with The RightThing acquisition, but will this be enough to take on the big players?

October 11th, 2011

ADP has added another tool to its HR BPO toolbox with the acquisition of RPO provider The RightThing. The acquisition of the twenty-year old privately held firm is ADP’s first foray into the RPO market.

Leave a comment

A bunch of people talking, thinking, and writing about work but no one actually does real work

October 5th, 2011

Isn’t it refreshing when you read someone’s unbridled rant and you just have to say out loud, “Thank god someone finally called it”.

Leave a comment

Genpact drives a Nissan into HRO

September 11th, 2011

Genpact has been working with Nissan for more than six years, providing finance and accounting, procurement, customer service, supply chain and analytics services. So adding HR services seems a natural extension of these services – even though Genpact has limited client experience of multi-process HRO.

12 Comments

Get sourcing in Sydney this September

August 28th, 2011

HfS Research’s Phil Hassey will be welcoming Dawn Evans, President and CEO of our partner SIG, to Sydney in early September for a terrific event—SIG’s Sydney Regional Roundtable on September 7 and 8

Leave a comment

Be warned – there’s a complete end-end HRO schmooze-fest coming… to Atlanta!

August 8th, 2011

The HR Outsourcing Association burns white-hot as it integrates the HRO buyers’ group and the RPO Alliance into one star-studded, fully integrated cornucopia of HRO

Leave a comment

What does the Future of Work look like?

July 7th, 2011

HfS Research is conducting a study to help gain a better understanding of how the future of work is impacting organizations. You can help by participating in a short survey and providing your thoughts on how the future of work is impacting your business or your client’s businesses.

Leave a comment

ManpowerGroup – a whole lot more than a staffing company?

June 30th, 2011

Manpower Group held its industry analyst and influencer day on June 9, 2011 at its headquarters in Milwaukee, WI.

Leave a comment

Mercercare: the answer to Obamacare?

May 23rd, 2011

Mercer generates $3.5 billion in revenue from it HR consulting, outsourcing, and investment services businesses. It operates in over 40 countries and has more than 20,000 employees.

Leave a comment

Cognizant: The Future of Work or the Present Forever?

May 14th, 2011

Cognizant is at present the darling of the IT offshore services and outsourcing industry for its consistent and impressive growth and positive levels of customer satisfaction, so we thought we’d share some impressions with our readers.

4 Comments

Beyond Payroll? Strodders puts ADP under the glass

May 12th, 2011

Fresh off of its solid third quarter earnings release, ADP hosted its annual Analyst Day meeting on May 4 in New York City. Here’s the lowdown from HfS Research Fellow, Keith Strodtman

8 Comments

Outsourcing: a symptom of a failing education system?

April 27th, 2011

Most people still claim they really outsource to save money – of course that’s an immediate benefit, but you wouldn’t even be considering it, if you had operations in place that were really good.

21 Comments

NorthgateArinso: Is it ready to give the HRO market a boost?

April 27th, 2011

Despite a challenging economy, NorthgateArinso grew revenues 8.5% in its 2009/2010 fiscal year and increased win rates in its HRO business. The company has made significant investments in its core technology platforms, established an extensive global delivery infrastructure, created a massive library of process standards, is in the midst of a company-wide rollout of Six Sigma, and has been developing the culture and skills it thinks are required for execution excellence and improved customer satisfaction.

Leave a comment

The Future of Work – Who will lead?

March 30th, 2011

Companies need leaders to start thinking about the future of work as part of their business planning processes. HR leaders are well positioned to understand the capability and talent of the organization. They also have access to more enabling technology they ever before to help engage the entire workforce in creating the future of work at their companies.

2 Comments

Welcome to Networking 2.0 – HfS and SIG are moving the needle for the sourcing industry

March 8th, 2011

The biggest issue in today’s sourcing industry is the need for a truly independent and high-value environment for sourcing and outsourcing practitioners to collaborate and share knowledge. HfS is delighted to announce an exclusive industry partnership with the premier membership organization that has served sourcing and outsourcing professionals from Global 1000 companies throughout a 20-year history: the Sourcing Interests Group.

7 Comments

Outsourcing your leadership team: build it… or buy it?

February 21st, 2011

There are similarities between good companies and good football teams: solid staff employees that consistently make the right decisions at the right time. So if you are the helm of a flagging enterprise, should you nurture management talent internally or go to market for it?

8 Comments

Bill grills the Madonna of HRO herself: Mary Sue Rogers

February 16th, 2011

Mary Sue Rogers will share her insights into why full-service HRO has had a mixed scorecard in its first 10 years; what she will be doing differently in the next 10; the unique technologies used in HRO not usually found in a traditional HR environment; and the critical role of third parties and what they do in successful HRO engagements.

1 Comment

Will India’s desire for short-term profit trump the need to re-invest beyond the current market spike?

January 26th, 2011

You won’t see a CEO being removed after achieving a double-digit growth rate too often, but that’s just what happened, when Wipro’s co-chiefs Suresh Vaswani and Girish Paranjpe stepped down last week

10 Comments

Deborah Kops, delightful doyenne and describer, joins the HfS research family

November 2nd, 2010

Over the next year, you’ll be able to sample some of the most innovative thinking in sourcing change through Deborah Kops’ frequent columns and commentary exclusively for HfS Research

4 Comments