The industry’s first-ever Blueprint Report looking at Workday Services
HfS unveils its 2015 Blueprint Report on Finance & Accounting BPO Services, authored by analysts Phil Fersht and Hema Santosh
An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service Economy
Consultants are supposed to be like doctors – they need to use the latest tools, technologies and knowledge at their disposal to help their clients
There clearly is a need for more flexible labor in many European countries, and the ability to source skills “As-a-Service” from providers is becoming increasingly appealing
60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations – but most are discovering they need to work smarter before they can work cheaper.
Congratulations to HP, TCS, IBM, Sutherland Global Services and Genpact for topping the 2015 Robotic Premier League table
Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?
Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions”
Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choice