HfS Network

Category Archives: Digital Transformation

How EXL is taking a “grassroots” approach for incremental digital transformation - for itself and clients

How EXL is taking a “grassroots” approach for incremental digital transformation - for itself and clients

EXL is working shoulder to shoulder with its clients -- at the grassroots level-- to figure out the vision for a more customer-centric, insight-driven, and agile business, map it out, and take the steps to get there.

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Another “SRO” Crowd for an AI Presentation, But at a Payroll Conference?

Another “SRO” Crowd for an AI Presentation, But at a Payroll Conference?

Back-office corporate functions such as payroll are in fact fertile ground for RPA and intelligent automation overall, given the preponderance of recurring manual tasks and transactions not dependent on person-to-person interaction.

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Frank D'Souza: We're now experiencing the biggest shift since the Internet

Frank D'Souza: We're now experiencing the biggest shift since the Internet

HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016

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“Igniting Innovation”: KPMG features an experiential approach to digital transformation in its Analyst Day

“Igniting Innovation”: KPMG features an experiential approach to digital transformation in its Analyst Day

KPMG looks to bring purpose and passion for helping clients be successful in making innovation a part of the core of their businesses – through a diverse workforce, solutions, and collaboration.

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Digital, Cloud, SaaS and Automation Becoming Table Stakes When Choosing an IT Service Provider

Digital, Cloud, SaaS and Automation Becoming Table Stakes When Choosing an IT Service Provider

The most important selection criteria for choosing an external service provider for IT Services generally, and specifically when choosing an infrastructure management, application management and consulting/IT strategy provider.

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Customize Or Die - Industry 4.0 Blueprint

Customize Or Die - Industry 4.0 Blueprint

What does Industry 4.0 Services Blueprint cover?

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Yamazaki, Macallan and Redbreast lead the inaugural HfS Premium Whisky Blueprint

Yamazaki, Macallan and Redbreast lead the inaugural HfS Premium Whisky Blueprint

HfS extends its research coverage into the hospitality market, unveiling the industry's most indepth analysis of premium whisky performance

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Placing HCM Stewardship Where it Belongs: Outside of HR

Placing HCM Stewardship Where it Belongs: Outside of HR

HR adds the most value, by far, when it enables line managers to be effective stewards of HCM

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Digital Means Customers Don’t Need to Like You….

Digital Means Customers Don’t Need to Like You….

Digital is not about being nice or building an emotional attachment to customers – it’s about speed, efficacy, and awareness

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Genpact earns its CFO Consulting stripes as it seeks to pioneer disruptive F&A services in the digital era

Genpact earns its CFO Consulting stripes as it seeks to pioneer disruptive F&A services in the digital era

At the top of the finance and accounting function, today’s CFOs are more ambitious than ever to become more involved in driving future growth for their organizations, beyond oversight on controllership and bookkeeping.

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