The smart strategy is to expect the worst and make measures now to get in front of it....
EXL's efforts couldn’t be more timely and are in line with what we have outlined in our research as its areas of improvement.
A Special Webcast Event On Thursday 9th February, Where We Discuss The Future Outsourcing Framework: The Digital Oneoffice
Provide optimized customer service across various digital channels while also using new tools to better understand customer demographics and preferences
No one cares much about “offshore” as a strategy anymore - it has become part of the fabric of managing a global operating model
Much as I’d like to, I can’t foresee the actual future of the U.S. Affordable Care Act (ACA) or healthcare policies under President-elect Donald Trump..