Barbra Sheridan McGann talks to HfS about her exciting new analyst role with the firm
Cloud-centric delivery is the only true direction service providers can take, if they want to be around in another couple of years
Architecting a BPO solution is not all that different from being a writer of a comedy movie, whether that writer happens to be based in Hollywood, London, Paris or Mumbai.
Charles Sutherland shares thoughts on NASSCOM’s ambition to grow Business Process exports from $20 Billion in 2014 to $50 Billion by 2020.
We grabbed a few minutes with Cognizant’s CEO, Frank D’Souza, to talk about why his company made this move
Let’s take a peak at the providers putting themselves in the firing line for the Chicago Blueprint Summit this Fall
Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?
More than 850 data points were collected in Q1 and Q2 of 2014, covering 740 buyers, providers, and advisors/influencers of SAP Services. 31 providers of SAP Services were evaluated.
Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions”
The 2014 Talent Acquisition Services Blueprint: Defining and Sourcing the Talent you need in today’s Digitally-challenged marketplace
Yes indeed folks – Gartner has announced it is doing its own “Blueprints research”!