HfS Network

Category Archives: Business Process Outsourcing (BPO)

Wipro bids for As-a-Service... with Abid

Wipro bids for As-a-Service... with Abid

HfS Chief Analyst Phil Fersht sits down with Wipro's CEO Abid Ali Neemuchwala

Comment

Chinmoy chats about that shift left

Chinmoy chats about that shift left

Hexaware's Chinmoy Banerjee talks to HfS about chatbots and disruption

Comment

In 2017 HfS is making research great again... and real again

In 2017 HfS is making research great again... and real again

HfS Unveils the Analyst Industry's most Innovative 2017 Blueprint Research Agenda

Comment

How As-a-Service Coming of Age Changes the Dynamics in the Procurement BPO market

How As-a-Service Coming of Age Changes the Dynamics in the Procurement BPO market

Procurement BPO has seen a more rapid move to “As-a-Service” —agile and on-demand—than other horizontal offerings. This blog explains why.

Comment

Accenture, IBM and Cognizant lead the industry's first Intelligent Automation Blueprint

Accenture, IBM and Cognizant lead the industry's first Intelligent Automation Blueprint

HfS unveils the first Intelligent Automation Blueprint report, with Accenture, IBM and Cognizant leading the pack

Comment

Wippirio could leave its Indian heritage competitors in the cold... if it gets this one right

Wippirio could leave its Indian heritage competitors in the cold... if it gets this one right

Wipro's acquisition of Appirio represents one of the most compelling and bold moves from an Indian-heritage major

Comment

So what should healthcare operations do when IT hinders rather than helps?

So what should healthcare operations do when IT hinders rather than helps?

Making health IT drive real impact on health, medical, financial outcomes is not up to any one business unit or CIO; it's about collaborating in teams that focus on the end healthcare consumer experience.

Comment

Cognizant splashes out $128 million to bolster Oil & Gas practice

Cognizant splashes out $128 million to bolster Oil & Gas practice

With the realization firmly sinking that the new normal in Oil & Gas is ‘lower for longer’, it is hard to find service providers investing heavily to build out their Oil & Gas Practice. Until Cognizant announced plans to acquire Frontica’s IT outsourcing and BPO business for $128 million, a service provider born in the Oil & Gas industry.

Comment

Let’s make Outsourcing Great Again!

Let’s make Outsourcing Great Again!

It’s time to embrace our Scary Bright Future – we have the tools to make it happen!

Comment

It's back... the industry's seminal study on outsourcing and shared services!

It's back... the industry's seminal study on outsourcing and shared services!

HfS and KPMG are driving the most cutting edge study yet on your intentions and dynamics... what are you waiting for?

Comment